Datacom

Information Technology

ServiceDeskAgent

Brisbane, Queensland, Australia FULL TIME
The Brief

“Service Desk Agent at Datacom. Skills: Problem solving, Customer service, Technical support. Respond to phone calls. Respond to emails”

What You'll Achieve.

Achieve best possible outcome for customers

Industry & Context.

Information Technology
Problems you'll solve

Problem solving; Troubleshooting skills; Critical thinkers; Awesome problem-solvers

Eligibility Requirements

Full availability for rotating roster, Australian Citizenship, National police check, Baseline Clearance

What They're Looking For.

Must Have

Full availability to work across operational hours, Australian Citizenship, Ability to pass national police check, Willingness to obtain Baseline Clearance

Nice to Have

Qualification in IT

What You'll Do.

Respond to phone calls

Provide level 1 support

How You'll Work.

Team & Collaboration

Work with a team; Work with stakeholders

Communication Scope

Great communicator

Free ATS check

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