Airbus India Private Limited
ServiceDeliveryManagerExtendedEnterpriseServices
“Service Delivery Manager - Extended Enterprise Services at Airbus India Private Limited. Skills: Service Delivery, Vendor Management, Contract Management. Manage vendors. Manage contracts”
What You'll Achieve.
On-time delivery; Quality delivery; Maintain Application Catalog; Achieve customer satisfaction; Handle demand management to deployment; Challenge client needs
Industry & Context.
Problem management; Incident management; Troubleshooting
What They're Looking For.
Must Have
Negotiation level in English
Nice to Have
Good knowledge of IT operation, Working experience in Agile Scrum, Working experience in SAFe, Working experience in Kanban projects, French knowledge, German knowledge
What You'll Do.
Manage service improvement
Develop business plans
Manage performance solutions
Define product strategy
Inform about market trends
Identify technologies
Enable platform capabilities
Coordinate monitoring
Report software license spending
Identify savings opportunities
Participate to UX improvement
Ensure effectiveness of incident management
How You'll Work.
Team & Collaboration
Collaborative spirit; Team spirit; Manage stakeholders; Manage partner; Manage Subcontractor; Product Owners
Communication Scope
Good communication; Drive the change
Process & Methodology
Agile Scrum, SAFe, Kanban
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