WDGroup

Cybersecurity

ServiceDeliveryLead

$38000–55000k ~AI est. Vitacura, Región Metropolitana, Chile FULL TIME
The Brief

“Service Delivery Lead at WDGroup. Skills: Service delivery, Project execution, Client management. Lead project execution. Integrate planning”

Industry & Context.

Cybersecurity
Problems you'll solve

Risk identification; Deviation management; Contingency management

What They're Looking For.

Must Have

Ingeniería Civil en Computación, Ingeniería Civil Industrial, Inglés Avanzado, Certificación Scrum Master, Experiencia con Jira, Experiencia con Microsoft Project, Experiencia con Asana

Nice to Have

Especialización en tecnología, Experiencia en ciberseguridad, Certificación PMP, Certificación Product Owner, Certificación Agile, Certificación Lean

What You'll Do.

Lead project execution

Manage client relations

Define critical paths

Standardize activities

Standardize milestones

Standardize methodologies

Manage tracking tools

Coordinate documentation

Coordinate information

Ensure availability of requirements

Ensure availability of access

Ensure availability of conditions

Lead kick-off meetings

Lead follow-up meetings

Lead closing meetings

Identify dependencies

Validate technical deliverables

Ensure SLA compliance

Ensure quality standards

Document lessons learned

Negotiate maintenance windows

Negotiate operational conditions

Prepare status reports

How You'll Work.

Team & Collaboration

Cross-functional teams; Technical teams; Internal areas; Clients and stakeholders; Multidisciplinary coordination

Communication Scope

Clear communication; Assertive communication; Effective communication; Client reporting

Process & Methodology

Scrum Master, Agile, Lean, PMP, Product Owner

Free ATS check

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