Cyderes
energy sector
ServiceDeliveryExecutive
Neural analysis suggests this role is
optimal for Executive candidates.
“Service Delivery Executive at Cyderes. Skills: Service delivery, Client relationship management, Cybersecurity operations. Own the strategic client relationship. Serve as primary escalation point”
What You'll Achieve.
Ensure program meets expectations; Client realises full value
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Broad working knowledge of cybersecurity domains, Demonstrable experience managing service delivery, Solid understanding of software feature development, Proven ability to own and grow client relationship, Experience managing cross-functional teams, Demonstrated track record of leading client-facing programmes, Confident and polished communicator, Ability to translate technical risk into business language, Relationship-building instincts, Commercially astute with sound judgement
Nice to Have
Familiarity with energy sector, OT/ICS security landscape awareness, NERC CIP regulatory requirements awareness, Relevant compliance frameworks awareness
What You'll Do.
Own the strategic client relationship
Serve as primary escalation point
Lead programme governance
Drive adoption with security technology
Ensure client realises full value
Manage cross-functional delivery teams
Translate technical risks into business language
Identify and progress service expansion opportunities
Navigate complex enterprise stakeholder environments
Build trusted advisor relationships
Maintain programme health dashboards
Provide SLA reporting
Deliver executive-level communications
How You'll Work.
Team & Collaboration
Cross-functional delivery teams; Client security leadership; Senior client stakeholders
Communication Scope
Executive-level communications; Business language translation
Process & Methodology
Programme governance, Onboarding, Steady state, Continuous improvement
Full Job Description
## Description We Help the World Be Everyday Ready™ Today's threatscape is relentless. So are we. At Cyderes, we build practical Identity & Access Management (IAM), Exposure Management, and risk programs, helping organizations stop active threats fast with Managed Detection & Response (MDR) that integrates with existing tools. Powering it all is Meridian, our entity fabric that connects identities, assets, and access into one trusted reality. Augmented by AI and driven by seasoned operators, our tireless global team arms organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. 🏆 Great Place to Work® Certified™ | · United States · Canada · United Kingdom · India About the Role Cyderes is looking for an experienced Service Delivery Executive to serve as the dedicated security lead for a strategic energy sector client based in Atlanta. In this dedicated role, you will be the single point of accountability for delivering managed security services. You will oversee our client relationship at the executive level and ensure the program meets commercial and operational expectations. This is a high-visibility position that requires equal parts technical credibility, and program management rigor. You will work with our client's security leadership. This includes the CISO and senior partners. Additionally, you will coordinate multiple teams. This team will deliver outcomes across SOC operations, threat intelligence, incident response, and technology adoption. You will report to Vice President of Delivery. ## Responsibilities Own the strategic client relationship at Director and above level, serving as the primary escalation point for all delivery, commercial, and relationship matters. Lead programme governance across onboarding, steady state, and continuous improvement phases within a managed services model. Drive adoption and engagement with newly deployed security technology, ensuring the client realises full valu
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