Meijer
ServiceCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Service Coordinator at Meijer. Skills: Customer experience, Front-end operations, Team leadership. Ensure high-quality customer shopping experience. Lead and support front-end operations”
What You'll Achieve.
Meet productivity expectations; Meet service expectations; Drive customer satisfaction; Drive operational efficiency; Drive accountability for front-end performance
Industry & Context.
Customer issue resolution
Lifting, Carrying, Pushing, Pulling, Bending, Twisting, Squatting, Stooping, Kneeling, Climbing
What They're Looking For.
Must Have
Successful completion of the Service Coordinator training curriculum, Ability to operate cash register system, Ability to operate all financial services equipment, Has organizational and multi-tasking abilities, This position may require lifting, carrying, pushing, pulling, bending, twisting, squatting, stooping, kneeling and/or climbing
What You'll Do.
Ensure high-quality customer shopping experience
Lead and support front-end operations
Coordinate checkout flow
Maintain front-end cleanliness and standards
Assign work for cashiers
Assign work for service desk
Assign work for courtesy team members
Meet productivity expectations
Meet service expectations
Drive customer satisfaction
Drive operational efficiency
Drive accountability for front-end performance
Communicate effectively with peer leadership
Perform survival walk of the department
Perform shift-to-shift hand-off
Coordinate and drive actions
Control financial business outcomes
Escalate concerns to leadership
Champion participation in community programs
Serve as a certified trainer
Perform on-the-job team member training
Perform hands-on team member training
Perform team member mentoring
Serve as subject matter expert
Assign tasks to team members
Follow up to ensure task completion
How You'll Work.
Team & Collaboration
Communicate effectively with peer leadership for smooth handoff between shifts; Assign tasks to team members within the department, in partnership with the team leader
Communication Scope
Good communication skills
Full Job Description
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! **Meijer Rewards** * Weekly pay * Scheduling flexibility * Paid parental leave * Paid education assistance * Team member discount * Development programs for advancement and career growth **** Please review the job profile below and apply today! The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end cleanliness and standards, and assigns work for cashiers, service desk, and courtesy team members to meet productivity and service expectations. Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end performance. **What You’ll be Doing:** * Communicate effectively with peer leadership for smooth handoff between shifts * Perform survival walk of the department and shift-to-shift hand-off when the team leader or area leader is not present. * Coordinate and drive actions and activities involving the monitoring and control of shrink and financial business outcomes within areas of responsibility. Proactively escalate concerns to leadership as they arise. * Champion participation in community programs. Lead by example with behaviors and team member resource group (TMRG) engagement. * Serve as a certified trainer for team members in their span of care. * Perform on-the-job/hands-on team member training and mentoring. * Serve as subject matter expert for market programs, company pilots, and development/training programs. * Assign tasks to team members within the department, in partnership with the team leader, and follow up to ensure task complet
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