Neiman Marcus
Luxury Retail
ServiceConcierge
“Service Concierge at Neiman Marcus. Skills: Customer service, Food and beverage knowledge, Table service. Serve assigned seating section. Provide detailed information about menu items”
Industry & Context.
Exceptional problem-solving skills
Standing, Bending, Climbing stairs, Lifting and carrying 35 pounds, Flexible schedule, Evenings, Weekends, Holidays
What They're Looking For.
Must Have
Experience in serving food and beverage, following proper table service guidelines, Ability to work autonomously, Thorough knowledge of order of service and proper placement of table settings, Thorough knowledge of food, including preparation and culinary terminology, Ability to interact graciously with the public and handle multiple duties at the same time, Exceptional customer service and problem-solving skills, standing, bending, climbing stairs, and lifting and carrying 35 pounds, willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
Nice to Have
Associates
What You'll Do.
Serve assigned seating section
Provide detailed information about menu items
Leverage knowledge of wine
Interact graciously with the public
Handle multiple duties
Participate in daily pre-shift meeting
Adhere to established accounting procedures
Maintain knowledge of the POS system
Clean and maintain restaurant and workstation
Maintain hygiene standards
Exercise integrity with scheduling
Follow procedure for schedule and shift changes
Take appropriate lunch breaks
Coordinate time off with management
How You'll Work.
Team & Collaboration
Work with management for scheduling and time off
Communication Scope
Exceptional customer service
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