Salesforce

ServiceCloudSalesSpecialist

A$155–225k ~AI est. Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Service Cloud Sales Specialist at Salesforce. Skills: Service Cloud, AI platform, Enterprise sales. Build Service Cloud sales strategy. Execute Service Cloud sales strategy”

What You'll Achieve.

Exceed annual quota

Industry & Context.

Problems you'll solve

Solve service challenges; Solve contact centre challenges

What They're Looking For.

Must Have

5+ years selling technology solutions, Consistent quota overachievement, Consultative selling skills, Experience with SaaS, Experience with software sales, Ability to work cross-functionally, Experience in complex enterprise deals

Nice to Have

Customer Service experience, Contact Centre experience, Field Service experience, CX experience, Salesforce experience a bonus

What You'll Do.

Build Service Cloud sales strategy

Execute Service Cloud sales strategy

Act as trusted advisor

Understand customer challenges

Expand within existing accounts

Acquire net-new logos

Evangelize AI-powered service solutions

Transform business support

Run full sales cycles

How You'll Work.

Team & Collaboration

Work cross-functionally; Work with existing accounts; Hunt for new business

Communication Scope

Evangelize solutions

Full Job Description

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Sales Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We're redefining how the world's leading companies deliver customer service. Service Cloud is the **#1 AI-powered service platform** globally, and we're growing fast. **Your Role** As a Service Cloud Account Executive, you'll work as a strategic partner to enterprise customers and prospects — helping them solve real service and contact centre challenges using the full power of Salesforce, including **Agentforce** , our autonomous AI platform. You'll carry quota for Service Cloud and work both within existing accounts and hunt for new business in a named account set. ## Day to Day * ## Build and execute a Service Cloud sales strategy across your enterprise territory. * Act as a trusted advisor to customers, deeply understanding their service and CX challenges * Drive revenue growth by expanding within existing accounts and acquiring net-new logos * Evangelize AI-powered service solutions — including Agentforce — that transform how businesses support their customers * Run full sales cycles: prospecting, discovery, solution design, negotiation, and close * Exceed annual quota through a consultative, outcome-led approach ## Ideal Expertise * 5+ years of experience se

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