UOB
Banking
ServiceAssistant-Asia
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Service Assistant - Asia at UOB. Skills: Financial transactions, Cash handling, Customer service. Provide cash and non-cash financial transactions. Perform Teller Start of Day and Close Day”
Industry & Context.
What They're Looking For.
Must Have
APU/PPT/PPPSPM & Sanctions compliance, SLA and Service Quality Standards adherence, APU/PPT/PPPSPM, and Sanctions training completion
What You'll Do.
Provide cash and non-cash financial transactions
Perform Teller Start of Day and Close Day
Ensure accuracy of cash and non-cash transactions
Verify cash counting accuracy
Detect counterfeit currency
Report cash discrepancies
Perform Cash in and Cash out
Cross-sell bank products and services
Prepare Service Assistant unit reports
Support audits and investigations
Adhere to SLA and Service Quality Standards
Complete mandatory training
Collaborate with ACS on suspicious transaction monitoring
Share information on AML/CFT/Sanctions
How You'll Work.
Team & Collaboration
Work with ACS in providing information for monitoring and investigation; Share relevant information with branch staff regarding AML/CFT/Sanctions
Full Job Description
**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. **Job Description** 1\. Memberikan semua layanan transaksi keuangan tunai dan non tunai nasabah seperti: penyetoran, penarikan, pengiriman uang, dan pembayaran tagihan untuk seluruh produk dan jasa Bank sesuai dengan ketentuan dan prosedur yang berlaku (termasuk penerapan APU/PPT/PPPSPM & Sanctions). 2\. Melakukan Teller Start of Day dan Close Day. 3\. Memastikan kebenaran dan keabsahan transaksi tunai dan non tunai nasabah. 4\. Memastikan setiap proses penghitungan uang tunai telah dilakukan dengan benar. 5\. Mendeteksi uang yang diragukan keasliannya. 6\. Melaporkan dengan segera kepada OSM jika terjadi selisih dan membuat Berita Acara Selisih kas apabila terdapat selisih kas yang bukan disebabkan selisih pembulatan. 7\. Melakukan Cash in dan Cash Out ke/dari OSM. 8\. Melakukan replenish ATM sesuai dengan ketentuan yang berlaku. 9\. Melakukan Cross Sellling produk dan layanan Bank. 10\. Membuat laporan yang terkait dengan unit kerja Service Assistant. 11\. Mendukung tugas dan menyediakan informasi/data/dokumen untuk kepentingan pemeriksaan atau review/analisa transaksi nasabah terkait implementasi APU/PPT/PPPSPM & Sanctions, pemeriksaan Quality Assurance (QA), pemeriksaan Audit Internal/Eksternal dan unit kerja pemeriksa lainnya dalam melakukan pemeriksaan terk
Applying for this Service Assistant - Asia role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about UOB?
Real rants from real employees. Read before you apply.