ServiceAdvisor-InternalVehicleCoordinator

Looking to join a trusted automotive group that offers stability, growth, and a strong team culture? Berlin City Kia is hiring an Internal Service Advisor to join our growing team in Burlington, Vermont! This is a great opportunity for someone who thrives in a fast-paced environment, enjoys coordinating repairs and workflow, and takes pride in delivering exceptional communication and service. Competitive pay with opportunity to earn 50,000- $60.000 annually! What We Offer: Flexible schedule with paid time off that accrues from day one of employment Comprehensive benefits package including medical, dental, vision, life, and disability insurance 401(k) with employer contribution Health & Wellness reimbursement up to $75 per month Tuition reimbursement toward automotive education and career development Recognition programs and performance-based awards Uniforms provided Employee discounts Fun, team-oriented culture with opportunities for growth and advancement Position Overview: The Internal Service Advisor plays a key role in supporting the reconditioning and service process by coordinating communication between the service department, used vehicle operations, technicians, and parts department. This position is responsible for writing repair orders, monitoring repair progress, helping ensure timely vehicle completion, and supporting internal and after-sales service needs. The ideal candidate is organized, detail-oriented, customer-focused, and able to effectively manage multiple priorities in a fast-paced dealership environment. What You’ll Do: Communicate with the Reconditioning Manager, Used Car Manager, technicians, and porters to identify vehicle repair and reconditioning needs Write and manage internal repair orders accurately and efficiently Coordinate with technicians and the parts department to help ensure the timely completion of repairs Communicate repair timelines, estimates, and status updates to management Monitor work in progress and follow up on delayed