Leith Toyota

Automotive

ServiceAdvisor

Raleigh, North Carolina, United States FULL TIME
The Brief

“Service Advisor at Leith Toyota. Skills: Service Advisor, Customer Satisfaction, Sales. Meet & greet customers. Provide outstanding guest experience”

What You'll Achieve.

maintaining customer satisfaction

Industry & Context.

Automotive
Problems you'll solve

Determine the course of action

What They're Looking For.

Must Have

High School Diploma, one year of related sales experience, Current valid driver’s license, good reading, writing and math skills

Nice to Have

excellent interpersonal skills, outstanding customer service, Ability to work retail hours

What You'll Do.

Meet & greet customers

Provide outstanding guest experience

Determine course of action

Obtain customer authorization

Write up service needs

Give customer accurate estimate

Communicate effectively with customer

Achieve satisfactory repairs

Sale of necessary repair

Keep customer informed

Advise customer of prognosis

Call customers to set appointments

How You'll Work.

Team & Collaboration

Liaison between Service Department technicians and the parts department

Communication Scope

communicate effectively with customer

Free ATS check

Applying for this Service Advisor role?

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