Kooner Fleet Management Solutions
Logistics
ServiceAdvisor
“Service Advisor at Kooner Fleet Management Solutions. Skills: Fleet maintenance, Service estimating, Client communication. Evaluate vehicle issues. Generate service estimates”
Industry & Context.
What They're Looking For.
Must Have
3-5 years experience, Class 6-8 trucks knowledge, Heavy-duty OEMs familiarity, Preventive maintenance knowledge, Service or fleet software proficiency, Read repair orders, Interpret inspection reports, Interpret technician findings, High school diploma
Nice to Have
Associate's degree preferred
What You'll Do.
Evaluate vehicle issues
Generate service estimates
Identify additional service needs
Obtain customer approval
Communicate service timelines
Communicate completed work
Build client relationships
Maintain client relationships
Handle customer concerns
Resolve service disputes
Schedule preventive maintenance
Schedule repair calls
Communicate job scope
Communicate special requirements
Provide dispatch updates
Prioritize open work orders
Maintain service histories
Maintain estimate records
Maintain approval records
Maintain completed work records
Ensure work order compliance
Assist with warranty claims
How You'll Work.
Team & Collaboration
Dispatch team coordination; Mobile maintenance team
Communication Scope
Written communication; Verbal communication
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