Jaguar Land Rover-Raleigh
Automotive
ServiceAdvisor
“Service Advisor at Jaguar Land Rover-Raleigh. Skills: Customer satisfaction, Sales experience, Communication. Meet & greet customers. Provide outstanding guest experience”
What You'll Achieve.
Maintaining customer satisfaction
Industry & Context.
Determine the course of action
What They're Looking For.
Must Have
High School Diploma, one year of related sales experience, Current valid driver’s license, good reading, writing and math skills, excellent interpersonal skills, provide outstanding customer service, Ability to work retail hours, Computer proficient
What You'll Do.
Meet & greet customers
Provide outstanding guest experience
Determine course of action
Obtain customer authorization
Write up service needs
Give customer accurate estimate
Communicate effectively with customer
Achieve satisfactory repairs
Sale of necessary repair or maintenance
Keep customer informed
Advise customer of prognosis
Call customers to set appointments
How You'll Work.
Team & Collaboration
Liaison between Service Department technicians and parts department
Communication Scope
Communicate effectively with customer
Applying for this Service Advisor role?
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