Jaguar Land Rover-Raleigh

Automotive

ServiceAdvisor

Raleigh, North Carolina, United States FULL TIME
The Brief

“Service Advisor at Jaguar Land Rover-Raleigh. Skills: Customer satisfaction, Sales experience, Communication. Meet & greet customers. Provide outstanding guest experience”

What You'll Achieve.

Maintaining customer satisfaction

Industry & Context.

Automotive
Problems you'll solve

Determine the course of action

What They're Looking For.

Must Have

High School Diploma, one year of related sales experience, Current valid driver’s license, good reading, writing and math skills, excellent interpersonal skills, provide outstanding customer service, Ability to work retail hours, Computer proficient

What You'll Do.

Meet & greet customers

Provide outstanding guest experience

Determine course of action

Obtain customer authorization

Write up service needs

Give customer accurate estimate

Communicate effectively with customer

Achieve satisfactory repairs

Sale of necessary repair or maintenance

Keep customer informed

Advise customer of prognosis

Call customers to set appointments

How You'll Work.

Team & Collaboration

Liaison between Service Department technicians and parts department

Communication Scope

Communicate effectively with customer

Free ATS check

Applying for this Service Advisor role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Jaguar Land Rover-Raleigh?

Real rants from real employees. Read before you apply.

Read Company Rants →