Honda of Newnan
ServiceAdvisor
Neural analysis suggests this role is
optimal for Mid candidates.
“Service Advisor at Honda of Newnan. Skills: Customer Service, Automotive Repair, Sales. Identify required maintenance. Advise customers on services”
What You'll Achieve.
Meets dealership’s standards for repair and order production; Maintains CSI at or above Company standards
Industry & Context.
Apply common sense understanding; Deal with standardized situations
Regular and predictable attendance, Evening hours, weekends, and holidays may be required, May be exposed to load noise, vibration, exhaust fumes, Conducting road tests on customer vehicles
What They're Looking For.
Must Have
High School Diploma, Automotive, 3-5 years, Valid Driver’s License
Nice to Have
Associate Degree, Bachelor Degree, Master Degree, Doctorate Degree, Accounting, Business, Human Resources, Information Technology, Automobile Salesperson License
What You'll Do.
Identify required maintenance
Advise customers on services
Offer additional services
Compute cost of parts
Estimate cost of repairs
Enter estimate on service order
Explain estimate to customer
Schedule appointments
Meet dealership standards
Maintain organized work area
Participate in training
Follow Safeguards rules
Demonstrate Core Values
How You'll Work.
Team & Collaboration
Works with customer and technician; Interacts with customers, service manager, service technicians, and employees
Communication Scope
Understand and follow instructions; Communicate effectively with customers and company personnel; Present information in one-on-one and small group situations
Full Job Description
Honda of Newnan Location: 391 Newnan Crossing Bypass, Newnan, Georgia 30265 **Summary:** Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. **Supervisory Responsibilities:** This job has no direct supervisory responsibilities. **Essential Duties and Responsibilities** **include the following:** * Works with customer and technician to identify required maintenance. * Advises customers on necessary and recommended services. * Offers additional services and repairs to customers. * Computes cost of replacement parts and labor to restore vehicle to condition specified by customer. * Estimates cost of mechanical, electrical, or other repairs. * Enters itemized estimate on service order and explains estimate to customer. * Schedules appointments with customer. * Meets dealership’s standards for repair and order production. * Maintains CSI at or above Company standards * Maintains an organized, clean and safe work area * Participates in required training * Records all hours worked accurately in company timekeeping system * Follows Safeguards rules and regulations. * Demonstrates the Company’s Core Values * Complies with Company policies and procedures * Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. * Other duties as assigned **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. **Desired Education:** o GED **√** High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree **Field of Study/Work Experience:** o Accounting **√** Automotive o Business o Human Resources o Information Technology
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