Gwinnett Place Honda
Automotive
ServiceAdvisor
“Service Advisor at Gwinnett Place Honda. Skills: Customer service, Automotive repair, Sales. Sell service, maintenance, and repair. Identify and document service needs”
What You'll Achieve.
Meets dealership’s standards for repair and order production; Maintains CSI at or above Company standards
Industry & Context.
Apply common sense understanding to carry out instructions; Deal with standardized situations
May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions, Duties generally performed in the service area, May include conducting road tests on customer vehicles, Requires regular and predictable attendance, Scheduled shifts may include evening hours, weekends, and holidays
What They're Looking For.
Must Have
High School Diploma, Automotive, 3-5 years, Valid Driver’s License, Intermediate skills in Microsoft Office products, Ability and knowledge of the Dealership Management System and other web based applications utilized for operations, Ability to understand and follow instructions, Ability to communicate effectively with customers and company personnel, Ability to add, subtract, multiply and divide, Ability to apply common sense understanding to carry out instructions, Ability to deal with standardized situations
Nice to Have
Associate Degree, Bachelor Degree, Master Degree, Doctorate Degree, Accounting, Business, Human Resources, Information Technology, Automobile Salesperson License
What You'll Do.
Identify and document service needs
Schedule service appointments
Advise customers on services
Offer additional services
Compute cost of repairs
Prepare itemized estimates
Explain estimates to customers
Meet dealership standards
Maintain CSI standards
Participate in training
Follow Safeguards rules
Demonstrate Core Values
How You'll Work.
Team & Collaboration
Work with customer and technician; Interact with customers, service manager, technicians, and other departments
Communication Scope
Communicate effectively with customers and company personnel; Present information effectively
Applying for this Service Advisor role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Gwinnett Place Honda?
Real rants from real employees. Read before you apply.