Atlantic Coast Honda
ServiceAdvisor
“Service Advisor at Atlantic Coast Honda. Skills: Service advising, Customer relations. Initiate automotive services and repairs. Ascertain vehicle performance problems”
What You'll Achieve.
Earning customers for life
Industry & Context.
Ascertain vehicle problems
Drug free workplace
What They're Looking For.
Must Have
High school graduate or equivalent, 18 years or older, Acceptable driving record, Valid driver's license
Nice to Have
Previous Service Advisor experience, Prior experience as automotive technician, Basic mechanical understanding of automobile
What You'll Do.
Initiate automotive services and repairs
Ascertain vehicle performance problems
Verify warranty and service contract
Develop repair estimates
Calculate customer payment
Prepare repair orders
Obtain approval signatures
Enter RO into service database
Communicate additional repair needs
Administer manufacturer warranty
Inform customer of service specials
Inform customer of completion times
Inform customer of service expenses
Serve as communicator and liaison
Ensure customer needs are understood
Ensure service/repairs are understood
How You'll Work.
Team & Collaboration
Customer and technician
Communication Scope
Customer communication
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