Sunbelt Rentals
ServiceAdministrator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Service Administrator at Sunbelt Rentals. Skills: DOT compliance, Preventive Maintenance, warranty recovery, customer damage assessment, parts management. Assist the Service Manager with customer relations and maintaining DOT compliance. Maintain truck files and DOT compliance for both Rental and Non Rental Fleet”
What You'll Achieve.
customer's first choice in the equipment rental industry; be the only call needed to outfit a job site with the proper equipment; support our growth; pursuing a rewarding career; maintain DOT compliance; ensure warranty opportunity has not been missed; maintain adequate supplies; meet customer needs
Industry & Context.
bending, squatting, crouching, reaching, lifting 50 pounds or more, working indoors/outdoors when required by the job
What They're Looking For.
Must Have
customer relations, maintaining DOT compliance, Maintains truck files and DOT compliance for both Rental and Non Rental Fleet, Schedules and coordinates Preventive Maintenance and DOT inspections on both Rental and Non Rental Fleet (Trucks), Performs duties as Safety Coordinator in regards to DOT Fleet, Conducts weekly inspections of DOT Fleet, Monitors Loading and Unloading of on Sunbelt Yard, Conducts DOS with drivers on a monthly basis, Assists Service Manager in the warranty recovery process, Conducts reviews of closed work orders to ensure warranty opportunity has not been missed, Catalogs warranty parts for validation on manufacturer’s request, Maintains Compliance with Manufacturer’s issued Service Bulletins, Assists Service Manager in Customer Damage, Prepares damage letters and send to customers, Maintains photographic and physical evidence relating to customer damage, Directs the supply of parts to shop mechanics, other branches and customers, Screens and prioritizes service calls to meet customer needs, Assures that equipment is available as required, Orders parts in order to maintain adequate supplies, Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory
What You'll Do.
Assist the Service Manager with customer relations and maintaining DOT compliance
Maintain truck files and DOT compliance for both Rental and Non Rental Fleet
Schedule and coordinate Preventive Maintenance and DOT inspections on both Rental and Non Rental Fleet (Trucks)
Perform duties as Safety Coordinator in regards to DOT Fleet
Conduct weekly inspections of DOT Fleet
Monitor Loading and Unloading of on Sunbelt Yard
Conduct DOS with drivers on a monthly basis
Assist Service Manager in the warranty recovery process
Conduct reviews of closed work orders to ensure warranty opportunity has not been missed
Catalog warranty parts for validation on manufacturer’s request
Maintain Compliance with Manufacturer’s issued Service Bulletins
Assist Service Manager in Customer Damage
Prepare damage letters and send to customers
Maintain photographic and physical evidence relating to customer damage
Direct the supply of parts to shop mechanics
other branches and customers
Screen and prioritize service calls to meet customer needs
Assure that equipment is available as required
Order parts in order to maintain adequate supplies
Work with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory
How You'll Work.
Team & Collaboration
Work with an incredible team of people; Directs the supply of parts to shop mechanics, other branches and customers; Works with equipment vendors
Communication Scope
customer relations
Full Job Description
**Join Our Team!** Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! **Job Description Summary** Service Administrator Are you seeking an entrepreneurial, empowering workplace that allows you to: • Develop a career track • Leverage your current skills while developing new skills • Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Service Administrator. As a Service Administrator, you will assist the Service Manager with customer relations and maintaining DOT compliance. DUTIES AND RESPONSIBILITIES: Maintains truck files and DOT compliance for both Rental and Non Rental Fleet Schedules and coordinates Preventive Maintenance and DOT inspections on both Rental and Non Rental Fleet (Trucks) Performs duties as Safety Coordinator in regards to DOT Fleet Conducts weekly inspections of DOT Fleet Monitors Loading and Unloading of on Sunbelt Yard Conducts DOS with drivers on a monthly basis Assists Service Manager in the warranty recovery process Conducts reviews of closed work orders to ensure warranty opportunity has not been missed Catalogs warranty parts for valida
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