Oliver & Bonacini

Hospitality

Server

CA$0k+ Toronto, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Server at Oliver & Bonacini. Skills: Guest experience. Create positive guest experience. Adhere to steps of service”

What You'll Achieve.

Provide upmost satisfaction to guests

Industry & Context.

Hospitality
Eligibility Requirements

Flexible availability, Work evenings, Work weekends, Work holidays

What They're Looking For.

Must Have

2 years of serving experience, Valid Smart Serve Certification

What You'll Do.

Create positive guest experience

Adhere to steps of service

Answer questions about food

Answer questions about beverages

Answer questions about wine

Answer questions about restaurant services

Utilize seat-specific ordering

Enter information into POS

Monitor presentation standards

Ensure guests are satisfied

Respond to guest requests

Respond to guest concerns

Monitor cleanliness of section

Ensure areas are clean

Prevent food contamination

Follow food safety standards

Be aware of special requests

Be aware of guest allergies

Complete opening duties

Complete closing duties

How You'll Work.

Team & Collaboration

Front of House Management Team

Communication Scope

Oral communication; Written communication

Full Job Description

Located in the heart of Toronto’s Financial District, The Rabbit Hole is a fun, energetic destination where every visit is full of surprises. Joining us means diving into a world of clever, approachable sharing plates, inventive cocktails, and warm, engaging service. You’ll delight guests with memorable experiences, bring personality and passion to every interaction, and help create an atmosphere that’s as playful as it is inviting. This is the perfect setting for hospitality professionals who thrive on creativity, energy, and the unexpected twists that make dining unforgettable. What's in it for you? * Gratuities * Comprehensive health, dental, and vision benefits, including enhanced mental health coverage * Discounted gym membership * Access to our Employee Assistance Program for confidential support * 50% dining discount at all O&B restaurants for you and up to three guests * Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await! Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to O&B presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests. The day to day: * Create a positive guest experience through interaction and adherence to the steps of service * Be knowledgeable of all food and beverage items in order to make recommendations * Answer questions about food, beverages, wine and other restaurant functions and services * Utilize seat-specific ordering so to not auction food when it is delivered to the table * Ensure accuracy when entering information into the POS system * Monitor food quality and presentation standards * Ensure

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