Oliver & Bonacini
Hospitality
Server
Neural analysis suggests this role is
optimal for mid candidates.
“Server at Oliver & Bonacini. Skills: Guest experience, Sales. Create a positive guest experience. Make food and beverage recommendations”
Industry & Context.
What They're Looking For.
Must Have
2 years of serving experience, Valid Smart Serve Certification
Nice to Have
High level of food and beverage product knowledge
What You'll Do.
Create a positive guest experience
Make food and beverage recommendations
Answer questions about food and beverages
Utilize seat-specific ordering
Ensure accuracy when entering POS information
Monitor food quality and presentation
Ensure guests are satisfied
Respond promptly to guest requests
Monitor cleanliness of section
Follow all food safety standards
Be aware of special requests
Complete opening and closing duties
How You'll Work.
Communication Scope
Oral communication; Written communication
Full Job Description
Located in the heart of Toronto’s Financial District, The Rabbit Hole is a fun, energetic destination where every visit is full of surprises. Joining us means diving into a world of clever, approachable sharing plates, inventive cocktails, and warm, engaging service. You’ll delight guests with memorable experiences, bring personality and passion to every interaction, and help create an atmosphere that’s as playful as it is inviting. This is the perfect setting for hospitality professionals who thrive on creativity, energy, and the unexpected twists that make dining unforgettable. What's in it for you? * Gratuities * Comprehensive health, dental, and vision benefits, including enhanced mental health coverage * Discounted gym membership * Access to our Employee Assistance Program for confidential support * 50% dining discount at all O&B restaurants for you and up to three guests * Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await! Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to O&B presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests. The day to day: * Create a positive guest experience through interaction and adherence to the steps of service * Be knowledgeable of all food and beverage items in order to make recommendations * Answer questions about food, beverages, wine and other restaurant functions and services * Utilize seat-specific ordering so to not auction food when it is delivered to the table * Ensure accuracy when entering information into the POS system * Monitor food quality and presentation standards * Ensure
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