Oliver & Bonacini
Hospitality
Server
Neural analysis suggests this role is
optimal for entry candidates.
“Server at Oliver & Bonacini. Skills: Guest experience, Steps of service. Create a positive guest experience. Adhere to the steps of service”
What You'll Achieve.
Ensure guests are satisfied
Industry & Context.
Flexible availability, Work evenings, Work weekends, Work holidays, Legally eligible to work in Canada
What They're Looking For.
Must Have
2 years of serving experience, ProServe Liquor certification required
Nice to Have
High level of food and beverage product knowledge
What You'll Do.
Create a positive guest experience
Adhere to the steps of service
Answer questions about food
Answer questions about beverages
Answer questions about wine
Answer questions about restaurant functions
Answer questions about restaurant services
Utilize seat-specific ordering
Ensure accuracy when entering information
Monitor presentation standards
Ensure guests are satisfied
Respond promptly to guest request
Respond courteously to guest request
Respond promptly to guest concern
Respond courteously to guest concern
Monitor cleanliness of section
Ensure all materials are clean
Ensure all areas are clean
Ensure areas are free from clutter
Be familiar with food contamination causes
Follow all food safety standards
Follow all food safety systems
Be aware of special requests
Be aware of guest allergies
Complete opening duties
Complete closing duties
Complete side-duties efficiently
Complete side-duties safely
How You'll Work.
Team & Collaboration
Front of House Management Team
Communication Scope
Oral communication skills; Written communication skills
Full Job Description
Housed in a historic Calgary building, The Guild is a community-centred restaurant celebrated for robust flavours and spirited hospitality. Joining us means becoming part of a team that thrives in an energetic, service-driven environment, delivering memorable dining experiences with pride and precision. You’ll engage guests in a lively, welcoming atmosphere, contribute to a culture of excellence, and help craft moments that leave a lasting impression. This is the perfect setting for hospitality professionals who flourish in dynamic environments and appreciate working within a space rich with character and history. What's in it for you? * Gratuities * Comprehensive health, dental, and vision benefits, including enhanced mental health coverage * Discounted gym membership * Access to our Employee Assistance Program for confidential support * 50% dining discount at all O&B restaurants for you and up to three guests * Employee Referral Program * Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await! Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to O&B presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests. The day to day: * Create a positive guest experience through interaction and adherence to the steps of service * Be knowledgeable of all food and beverage items in order to make recommendations * Answer questions about food, beverages, wine and other restaurant functions and services * Utilize seat-specific ordering so to not auction food when it is delivered to the table * Ensure accuracy when entering information into the POS sy
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