Server

Additional Considerations (if any): Daytime Shifts **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Server **Department:** Market Grille **FLSA** : Non-Exempt ** _General Function_** Provides prompt, efficient and friendly customer service. Responsible for taking and delivering food and beverage orders to patrons in the Hy-Vee dining setting. Ensures correct and prompt delivery of food. **_Core Competencies:_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations_** Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of Store Operations, Perishables, and Health Wellness Homes; Food Service Manager; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities_** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders. * Check with customers to ensure that they are enjoying their meals and take action to correct any problems. * Collect payments from customers. * Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to restaurant staff. * Prepare checks that itemize and total meal costs and sale