Mainsail Lodging & Development
ServerAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Server Assistant at Mainsail Lodging & Development. Skills: outstanding dining experience, service standards, guest requests. warmly greeting guests. serving them with professionalism and grace”
What You'll Achieve.
providing an outstanding dining experience; ensuring that every guest enjoys a memorable and high-quality dining experience
Industry & Context.
Ability to make sound judgments quickly
Ability to stand for extended periods, often in a potentially hot area under a heat lamp, Ability to walk and bend, Ability to lift up to 25 pounds, Corrected vision within normal range, Willingness to work long hours as required, Commitment to maintaining the highest degree of confidentiality, drug-free workplace
What They're Looking For.
Must Have
one year in positions such as Server Assistant, Backwater, or Food Runner, customer service skills, Excellent verbal and written communication abilities, Proficient in using technology, such as tablets, for service-related tasks, Ability to stand for extended periods, often in a potentially hot area under a heat lamp, Ability to walk and bend, Ability to lift up to 25 pounds, Clear communication skills, Corrected vision within normal range, Willingness to work long hours as required, Ability to make sound judgments quickly, Capability to work on multiple tasks, making appropriate progress towards deadlines, Ability to work independently, take direction, and provide direction to others, Skills to manage different personalities within the office, hotel, and community, Commitment to maintaining the highest degree of confidentiality
Nice to Have
High School diploma or higher education preferred, Prior experience in hospitality or serving roles is advantageous
What You'll Do.
warmly greeting guests
serving them with professionalism and grace
maintaining the highest standards of service
upholding the exceptional service standards of the Marriott Autograph Collection
ensuring that every guest enjoys a memorable and high-quality dining experience
Efficient and courteous service to guests
following service standards
delivering food and drinks to guest rooms
Punctuality and proper uniform compliance
Cleanliness and organization of serving areas
Preparing tables with necessary service items
Equipped with essential tools for the shift
Ability to recommend wine pairings with meals
Assisting servers with food and beverage service
Prompt clearing and resetting of tables
Setup and breakdown of dining areas
Support during peak service times
Adherence to health and safety regulations
Handling guest requests efficiently
How You'll Work.
Team & Collaboration
Team collaboration within the hotel; Effective communication with kitchen staff; Ability to work independently, take direction, and provide direction to others
Communication Scope
Excellent verbal and written communication abilities; Clear communication skills
Process & Methodology
Capability to work on multiple tasks, making appropriate progress towards deadlines
Full Job Description
# **We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.** Join our team as a Server Assistant at Mainsail Lodging & Development, an award-winning franchisee of the Marriott Autograph Collection. In this role, you will be instrumental in providing an outstanding dining experience. Your responsibilities include warmly greeting guests, serving them with professionalism and grace, and maintaining the highest standards of service. You will play a key role in upholding the exceptional service standards of the Marriott Autograph Collection, ensuring that every guest enjoys a memorable and high-quality dining experience. # **What you have** : Education & Experience: * High School diploma or equivalent; higher education preferred. * Prior experience in hospitality or serving roles is advantageous, with a minimum of one year in positions such as Server Assistant, Backwater, or Food Runner. * Strong customer service skills. * Excellent verbal and written communication abilities. * Proficient in using technology, such as tablets, for service-related tasks. # **What you’ll do** : * Proficient knowledge of all beverages, including liquors and wines. * Efficient and courteous service to guests, following service standards. * Accurate cash handling and accountability for financial discrepancies. * Comfortable with delivering food and drinks to guest rooms. * Punctuality and proper uniform compliance. * Team collaboration within the hotel. * Cleanliness and organization of serving areas. * Preparing tables with necessary service items. * Equipped with essential tools for the shift. * Ability to recommend wine pairings with meals. * Comprehensive understanding of menu items and allergens. * Assisting servers with food and beverage service. * Prompt clearing and resetting of tables. * Setup and breakdown of dining areas. * Support during peak service times. * Adherence to health and safety reg
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