Jll

real estate

SeniorWebinarTechnologySpecialist

Heredia, Costa Rica FULL TIME Remote Friendly
The Brief

“Senior Webinar Technology Specialist at Jll. Skills: Webinar platforms, Platform integration, Technical setup, Event hosting. Serve as strategic advisor for webinar initiatives. Guide platform selection based on objectives”

Industry & Context.

real estate
Problems you'll solve

Analytical skills; Troubleshooting common A/V issues

What They're Looking For.

Must Have

Minimum of 5 years of experience in digital marketing, marketing operations, demand generation, or a related B2B marketing environment, Proficiency in leading webinar platforms such as Zoom Webinars, ON24, GoToWebinar, Webex Events, or Microsoft Teams Live Events with understanding of platform-specific features, limitations, and best practices, Proven experience integrating webinar platforms with CRM systems (Salesforce, HubSpot, Dynamics), marketing automation platforms (Marketo, Eloqua, Pardot), and analytics tools with understanding of API connections and data flow, Excellent verbal and written communication skills in English for communicating with internal teams and stakeholders, analytical skills with ability to analyze webinar performance metrics including registration-to-attendance rates, engagement metrics, drop-off points, and conversion data, Understanding of streaming protocols, bandwidth requirements, audio/video codecs, and troubleshooting common A/V issues, Ability to build automated workflows for registration confirmations, reminders, follow-up sequences, and lead nurturing using marketing automation tools, Bachelor's degree in marketing, business, or related field

Nice to Have

Understanding of GDPR, CCPA, and data privacy regulations for handling attendee information and consent management across international webinars, Experience implementing tracking pixels, UTM parameters, and custom event tracking with familiarity in Google Analytics, Google Tag Manager, or similar analytics platforms, Demonstrated ability to calculate and report on webinar ROI, cost-per-lead, cost-per-acquisition, and other financial metrics that demonstrate program value, Experience designing and analyzing A tests for registration pages, email sequences, webinar formats, and engagement tactics to continuously improve results, Proven track record of vendor management skills in evaluating, negotiating with, and managing relationships with webinar platform providers and technical service vendors, Familiarity with professional broadcasting equipment and software for enhanced production quality

What You'll Do.

Serve as strategic advisor for webinar initiatives

Guide platform selection based on objectives

Own end-to-end technical setup for events

Develop and implement testing protocols

Collaborate with content teams and marketers

Provide professional hosting and moderation services

Deliver real-time technical support

Manage audience engagement through polls

Deploy automated follow-up sequences

Generate comprehensive performance analytics

Develop operational playbooks and quality standards

Provide leadership and oversight to specialists

Coordinate post-event content repurposing

How You'll Work.

Team & Collaboration

Work across marketing, sales, product teams, and executives; Leverage collaborative spirit across the globe

Communication Scope

Excellent verbal and written communication skills in English

Free ATS check

Applying for this Senior Webinar Technology Specialist role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Jll?

Real rants from real employees. Read before you apply.

Read Company Rants →