Thomson Reuters

Information Technology

SeniorUXResearcher

$105–105k Toronto, Ontario, Canada; Minneapolis, Minnesota, United States; Ann Arbor, Michigan, United States FULL TIME Remote Friendly
The Brief

“Senior UX Researcher at Thomson Reuters. Skills: UX research, Qualitative research, Quantitative research, Generative AI. Determine research approaches. Recommend research approaches”

What You'll Achieve.

Deliver research informing product strategy; Deliver research informing design decisions; Develop deeper user understanding; Act on user insights; Empower customers; Address customers' biggest pain points

Industry & Context.

Information Technology
Problems you'll solve

Analytical skills; Problem-solving skills

What They're Looking For.

Must Have

Master's degree or equivalent industry experience, 5+ years of UX research experience, Experience in UX research on B2B SaaS solutions, Experience conducting exploratory/generative research, Experience conducting tactical research, Experience with moderated and unmoderated formats, Experience conducting qualitative research, Experience conducting quantitative research, Experience throughout an agile development process, Analytical and problem-solving skills, Excellent verbal communication skills, Excellent written communication skills, Ability to operate independently, Ability to remain communicative and collaborative

Nice to Have

Bachelor's degree with demonstrated industry experience, Applied experience with generative AI tools, Experience with data analytics, Portfolio is a nice-to-have

What You'll Do.

Determine research approaches

Recommend research approaches

Lead exploratory research studies

Lead generative research studies

Frame the problem space

Plan research initiatives

Design research initiatives

Execute research initiatives

Monitor UX project execution

Establish UX project metrics

Track UX project metrics

Develop UX research artifacts

Synthesize qualitative data

Synthesize quantitative data

Drive product decisions

Drive design decisions

Work collaboratively with designers

Work collaboratively with content writers

Work collaboratively with product teams

Work collaboratively with development teams

Support multi-disciplinary teams

Partner with multi-disciplinary teams

Influence multi-disciplinary teams

Leverage generative AI tools

Accelerate research workflows

Enhance research workflows

Stay current with research techniques

Stay current with research tools

Stay current with AI-driven practices

Mentor UX Researchers

Assist UX Researchers

Advocate user-centered approach

Advocate evidence-based approach

Balance business needs

How You'll Work.

Team & Collaboration

UX designers; Content writers; Product teams; Development teams; Multi-disciplinary teams; Leadership; Cross-functional teams

Communication Scope

Build compelling narratives; Communicate insights effectively

Process & Methodology

Agile software development

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