Amazon.com Services LLC

Design, Retail

SeniorUXDesigner,MultichannelCommerceandFulfillment

$138–186k Seattle, Washington, United States FULL TIME
The Brief

“Senior UX Designer, Multi-channel Commerce and Fulfillment at Amazon.com Services LLC. Skills: UX design, Multi-channel commerce, Fulfillment solutions, B2B UX. Develop personas, customer journey maps, and conceptual diagrams. Advocate for merchant needs”

Industry & Context.

Design, Retail
Problems you'll solve

Complex design problems; Technical problems; Ambiguous design challenges; Data-driven decision making

What They're Looking For.

Must Have

7+ years of design experience, Online portfolio or work samples, Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar, Experience in delivering design solutions for projects of large scope and complexity, Experience working with stakeholders to plan and execute programs that are strategic in nature

Nice to Have

Experience defining and maintaining design patterns and UX standards, Experience with UX design of complex workflows, Knowledge of best practices for information architecture and design, Experience acquiring user data, Experience with UX design of AI-enabled enterprise software

What You'll Do.

customer journey maps

and conceptual diagrams

Advocate for merchant needs

Partner with product and design teams

Develop high-value use cases

Define design requirements

Collaborate with Product Management

Identify opportunities

Drive strategic product decisions

Design information architecture

Design user interface

Design interaction flows

Contribute to strategic decisions

Simplify complex processes

Distill complex processes into intuitive UI

Create visual design mock-ups

Contribute to design system components

Conceptualize new product initiatives

Design merchant experiences

Create end-to-end user experiences

Facilitate design processes

Present to stakeholders

Iterate on designs based on feedback

Iterate on designs based on user research

Communicate complex design concepts

Persuade across different audiences

Mentor other designers

Assist other designers

Collaborate with product managers

Collaborate with UX researchers

Collaborate with engineers

Discover business challenges

Discover end-user needs

Facilitate design ideation workshops

Facilitate design prioritization workshops

Facilitate design validation workshops

Create workflow models

Help product manager prioritize use cases

Validate UX using customer feedback

Refine UX using customer feedback

Mentor junior designers

Coach cross-functional product teams

How You'll Work.

Team & Collaboration

Cross-functional teams; Product managers; Engineers; Researchers; Business stakeholders; Product and design teams; Sales; Marketing; Organizational leaders

Communication Scope

Present to stakeholders; Communicate concepts clearly; Communicate concepts persuasively

Process & Methodology

Roadmaps

Free ATS check

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