Amazon.com Services LLC
Design, customer service
SeniorUXDesigner
“Senior UX Designer at Amazon.com Services LLC. Skills: User experience design, Interface design, Design systems. Lead end-to-end design. Create user interfaces”
What You'll Achieve.
Transform vast amounts of customer feedback into actionable insights; Drive proactive solutions across Amazon; Improve customer experience worldwide; Effectively identify and eliminate customer experience defects; Drive meaningful improvements to the customer experience
Industry & Context.
Solving ambiguous and multi-faceted problems; Simplifying highly technical challenges
What They're Looking For.
Must Have
8+ years of design experience, Available online portfolio, Experience with design tools, Prototyping in HTML, JavaScript, CSS, Ajax
Nice to Have
Experience applying scrum, Experience with UX design of complex workflows
What You'll Do.
Lead end-to-end design
Create user interfaces
Develop and validate solutions
Build compelling narratives
Lead design reviews and workshops
Design interfaces leveraging machine learning
Analyze customer feedback patterns
Identify emerging issues
Drive proactive solutions
Develop best-in-class experiences
Translate complex data into actionable insights
How You'll Work.
Team & Collaboration
Partner closely with UX Research; Partner with product, engineering, and research teams; Working closely with product management, engineering, and the UX team
Communication Scope
Persuasive storytelling; Clear design narratives
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