Amazon.com Services LLC
Design, operations
SeniorUXDesigner
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“Senior UX Designer at Amazon.com Services LLC. Skills: User experience design, Interface design, Visual design. Participate in planning of new features. Understand business objective(s)”
What You'll Achieve.
Improve safety; Improve productivity; Improve engagement; Deliver simple designs; Deliver elegant designs; Deliver highly functional designs; Raise user experience bar; Improve lives of team members; Deliver smiles to customers
Industry & Context.
Problem-solver
What They're Looking For.
Must Have
6+ years of design experience, Available online portfolio, Experience delivering design solutions for projects of large scope and complexity, Experience with AI/ML technologies
Nice to Have
Experience applying scrum to visual or UX design processes, Experience with UX design of complex workflows, Experience defining and maintaining design patterns and UX standards, Critical Evaluation of AI Output, Designing for AI-Powered Experiences
What You'll Do.
Participate in planning of new features
Understand business objective(s)
Analyze customer behaviors
Identify unmet customer needs
Advocate for the user's point of view
Create high quality design solutions
Communicate intended design
Contribute to planning user research
Contribute to execution of user research
Scope work on assigned initiatives
Estimate time and resource needs
Provide progress updates
Contribute to guidelines
Contribute to design standardization
Champion design thinking
Turn challenges into opportunities
Incorporate customer feedback
Incorporate usage metrics
Incorporate usability findings
Perform metrics analysis post-launch
Inform product improvements
Inform product optimization efforts
How You'll Work.
Team & Collaboration
Cross-functional team; Design peers; Product and engineering teams; Business stakeholders; Executive leadership; Design team; AFT organization
Communication Scope
Executive presentations
Process & Methodology
Scrum
Full Job Description
Want to help scale Amazon’s global fulfillment workforce, supporting them with efficient, engaging, and empowering user experiences while keeping them safe and happy? Join the Amazon Fulfillment Technologies Experience Design team (AFT-XD). We are seeking a Senior UX Designer who is passionate about the intersection of the physical and virtual worlds, reaching beyond what is shown on a screen to include the physical environment, building layout, equipment, work processes – anything and everything that impacts how work inside our fulfillment centers gets done. The ideal candidate will be a problem-solver, self-learner, and self-starter who looks around corners to identify user problems and needs, proactively initiates the design process, delivers user-centric design, and influences stakeholders to positively impact experiences within Amazon’s global fulfillment network. You will create solutions that scale, utilizing multiple tools and techniques to communicate your ideas. As a Senior UX Designer, you will work alongside a cross-functional team of designers, product managers, and engineers to invent solutions that improve the safety, productivity, and engagement of 1M+ Amazon associates who work in Amazon’s fulfillment network worldwide. You will own and drive the user experience from a global perspective and participate in research studies to deliver simple, elegant, and highly functional designs. You will help build relationships across teams and countries, promote collaboration and efficiency, and raise the user experience bar to improve the lives of our fulfillment center team members and ultimately deliver smiles to Amazon customers. What can we offer you in return? You will be part of a growing team that will support, challenge, and inspire you every day. AFT-XD is a multidisciplinary team of designers, researchers, front-end engineers, design technologists, and program managers who shape and simplify the fulfillment center experience through a human-centered d
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