SeniorTrustOfficer

**_Job Description_** **What is the opportunity?** As a Senior Trust Officer, you will create an exceptional client experience by providing superior service and a complete range of estate and trust solutions that meet client needs. You will achieve business results in partnership with the team by identifying, growing, and retaining a long-term profitable high-net-worth (HNW) portfolio of clients. By leveraging cross-selling opportunities, you will manage and develop strong relationships with existing and prospective clients and centres of influence. By joining [RBC Royal Trust](https://www.rbcwealthmanagement.com/en-ca/royal-trust), you will have direct impact on improving the lives of clients by helping settle their estates, protecting their legacies, and improving the communities in which they live. We are a team committed to helping clients achieve peace of mind now and for the future. **What will you do?** * Handle estate, trust, and protection mandate accounts. * Create an exceptional client experience by providing superior service and comprehensive fiduciary solutions that meet the needs and goals of clients. * Develop proactive client contact strategies to ensure the broadening of the client relationship to the next generation and with RBC Wealth Management. * Ensure client strategic objectives are known and reviewed, and a documented client action plan is set up customized to the client’s unique situation. * Identify any referral opportunities to appropriate professionals across the RBC network. * Ensure the process for obtaining new business is efficient and seamless for the client and their professional advisors. * Demonstrate a commitment to taking ownership and accountability for efficient client problem resolution. * Responsible for overall client relationship management and acting as the representative of the client portfolio. * Assist and mentor team members in achieving their potential through effective coaching, mentoring, communication, and trainin