TaskUs

outsourced digital services

SeniorTrainingManager

Mohali, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Training Manager at TaskUs. Skills: Training Management, Learning Experience Design, Program Development. Manage training programs and initiatives. Select, train, and guide Training Managers”

What You'll Achieve.

Maximizing campaign task mastery; Maximizing personal development; Ensure products and services meet quality standards

Industry & Context.

outsourced digital services

What They're Looking For.

Must Have

select Training Managers, train Training Managers, provide work guidance for Training Managers, manage initiation of training department initiatives, manage development of training department initiatives, manage implementation of training department initiatives, drive campaign specific training programs, create and execute TL development training, execute TM development training, provide campaign specific training, act as in house expert, maintain all relevant training materials, maintain all relevant training documents, ensure training aligned with campaign objectives, ensure training aligned with business objectives, develop training materials, plan Training policies, plan Training programs, plan new testing tools, plan new testing methods, plan new testing systems

What You'll Do.

Manage training programs and initiatives

and guide Training Managers

Handle Product Training branch

Manage initiation of training department initiatives

Manage development of training department initiatives

Manage implementation of training department initiatives

Drive campaign specific training programs

Create and execute TL development training

Create and execute TM development training

Provide campaign specific training

Act as in house expert

Maintain training materials and documents

Ensure training alignment with objectives

Develop training materials as needed

Propose year long training calendar

Publish year long training calendar

Plan training policies and programs

Plan new testing tools

How You'll Work.

Team & Collaboration

Work in tandem with Operations

Full Job Description

****About TaskUs: ****TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. ****What We Offer:******** At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. **So what does a**Senior Learning Experience Manager** really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our emp

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