Ridgeline
SaaS
SeniorTechnicalWriter
“Senior Technical Writer at Ridgeline. Skills: Technical writing, Content strategy, API documentation. Create product documentation. Create technical content”
Industry & Context.
Work authorized in US
What They're Looking For.
Must Have
5+ years technical writer, Software product documentation experience, Content design experience, SaaS or enterprise software experience, Software product documentation team experience, Topic-based authoring experience, DITA experience, XML-structured authoring experience, CCMS platforms experience, XML-based authoring systems experience, Work authorization in US
Nice to Have
Migrating legacy content experience, AI into content management experience, AI into content delivery workflows experience, Fintech industry experience, Successful software startups experience, Basic proficiency in HTML, Basic proficiency in CSS, Basic proficiency in JavaScript
What You'll Do.
Create product documentation
Create technical content
Create error messages
Create in-app guidance
Collaborate with product teams
Collaborate with engineering teams
Document new features
Improve existing documentation
Develop content using structured authoring
Develop content using topic-based writing
Follow content standards
Follow documentation processes
Refine content standards
Refine documentation processes
Deliver content aligned with models
Deliver content aligned with tools
Support documentation priorities
How You'll Work.
Team & Collaboration
Other writers; Content designers; Product teams; Engineering teams; Documentation team
Communication Scope
Technical writing; Editing; Clear communication
Process & Methodology
Manage multiple projects
Applying for this Senior Technical Writer role?
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- Create a Greenhouse profile before applying — it saves time across multiple applications.
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- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
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