FIS
Fintech
SeniorTechnicalWriter
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Technical Writer at FIS. Skills: Technical writing, Content quality, Documentation processes. Research documentation. Plan documentation”
Industry & Context.
Analytical thinking; Structured thinking
What They're Looking For.
Must Have
6+ years technical writing experience, Written and verbal communication skills, Experience creating content across multiple mediums, Hands-on experience with documentation tools, Hands-on experience with development tools, Familiarity with AI-assisted tools, Attention to detail, Ability to manage multiple priorities
Nice to Have
Experience in fintech domain, Experience in financial services domain, Experience in Agile/Scrum environments, Basic understanding of scripting languages, Basic understanding of markup languages
What You'll Do.
Research documentation
Ensure documentation aligns with style guidelines
Ensure documentation aligns with branding
Ensure documentation aligns with best practices
Deliver documentation as per timelines
Track release schedules
Manage documentation deliverables
How You'll Work.
Team & Collaboration
Cross-functional teams; Sprint planning
Communication Scope
Written communication; Verbal communication
Full Job Description
**Job Description – Senior Technical Writer** **Position Title** Senior Technical Writer **About FIS** As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the planet. We foster an inclusive and diverse workplace where teams collaborate and grow together. If you want to advance the world of fintech, we’d like to ask: Are you FIS? **About the Role** As a Senior Technical Writer, you will be part of a team responsible for transforming complex technical and functional information into clear, user-friendly documentation. You will ensure content is accurate, accessible, and delivered through the most appropriate formats and channels. **About the Team** You will be part of the Documentation Center of Excellence (Doc CoE), a horizontal function within Capital Markets focused on: * Standardizing documentation practices * Improving content quality and structure * Optimizing documentation processes * Enhancing information architecture and usability **Key Responsibilities** * Research, plan, write, and edit high-quality technical, functional, and process documentation in collaboration with cross-functional teams. * Ensure documentation aligns with FIS style guidelines, branding, and industry best practices. * Deliver documentation as per defined timelines such as sprint milestones, code completion, and product releases. * Perform peer reviews to ensure documentation quality, clarity, consistency, and compliance with established standards. * Track release schedules and manage multiple documentation deliverables proactively. * Participate in sprint planning and collaborate with stakeholders to plan documentation updates and improvements. **Required Qualifications** * Bachelor’s degree, preferably in Computer Science, English, Communications, or a related field. * Minimum 6+ years of experience in a technical writing role within a software development environment. * Strong written and verbal communica
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