IQ-EQ
Investor Services
SeniorTechnicalTrainer
Neural analysis suggests this role is
optimal for mid candidates.
“Senior Technical Trainer at IQ-EQ. Skills: Open Ended Fund (OEF) operations on PAXUS, pricing, NAV valuation cycles, open-ended equalisation, fund set-up, design and deliver training, measure training effectiveness, stakeholder collaboration. design and develop the Open-Ended Funds (OEF) curriculum. creating comprehensive learning materials, simulations, job aids, and assessments covering pricing models, NAV processes, equalisation, fund setup, security master management, performance fees, and d”
What You'll Achieve.
reduced PAXUS ticket volumes; improved learner satisfaction; successful onboarding and office launches; full curriculum delivery; reductions in errors; reductions in rework; reductions in time to competence
Industry & Context.
solutions-focused mindset; using analytics (tickets, errors, assessments) to identify gaps; improve performance; achieve reductions in errors, rework, and time to competence
willing to travel
What They're Looking For.
Must Have
technical expertise in open-ended fund accounting, hands-on PAXUS experience across NAV valuation, pricing workflows, equalisation, performance fees, and security master management, proven ability to continuously build subject matter knowledge, design and deliver effective learning solutions by selecting appropriate delivery methods (instructor-led, eLearning, blended), creating end-to-end training programmes, applying instructional design principles, collaborate and build relationships effectively across all levels, working as part of a global GTT team, partnering with stakeholders to align training with business priorities, deliver operational impact, demonstrate a data-driven, solutions-focused mindset by using analytics (tickets, errors, assessments) to identify gaps, improve performance, and achieve reductions in errors, rework, and time to competence, contribute to business success by meeting key targets such as reduced PAXUS ticket volumes, improved learner satisfaction, successful onboarding and office launches, and full curriculum delivery, remain adaptable, resilient
Nice to Have
instructional design principles
What You'll Do.
design and develop the Open-Ended Funds (OEF) curriculum
creating comprehensive learning materials
and assessments covering pricing models
security master management
and data integrity within PAXUS
contribute to and enhance the wider PAXUS training track (Induction
Super User) by delivering innovative
learner-centred content
maintain quarterly BAU refresher training based on MyIT ticket trends and error analysis
deliver engaging training across classroom
and blended formats for global audiences
including onboarding cohorts
specialist OEF sessions
and launch readiness for new offices
facilitate complex topics such as equalisation
conversion accounting
and pricing exceptions
measure and improve training effectiveness using KPIs and Kirkpatrick evaluation methods
leverage assessment data
and PAXUS product updates to continuously refine content and reduce knowledge gaps
and time to competence
collaborate with stakeholders including SMEs
and internal clients to align training with business priorities
contribute to governance and reporting
communicate effectively
support the GTT vision for delivery excellence
How You'll Work.
Team & Collaboration
collaborate with stakeholders including SMEs, operations leaders, and internal clients; working as part of a global GTT team; partnering with stakeholders to align training with business priorities; contribute to governance and reporting; communicate effectively
Communication Scope
communicate effectively
Full Job Description
ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. We are looking for a Senior Technical Trainer to join our growing Group Technical Training (GTT) team. We are looking for passion, energy, and commitment in a dynamic, global, and fast-paced environment. This role carries a specialist remit: the successful candidate will be IQ-EQ’s primary technical trainer for Open Ended Fund (OEF) operations on PAXUS, covering pricing, NAV valuation cycles, open-ended equalisation, and fund set-up. In addition to owning and delivering the OEF curriculum, the Senior Technical Trainer will contribute to the broader PAXUS training programme spanning induction, close-ended funds, transfer agency, and super user tracks. IQ-EQ’s PAXUS-supported business spans 14+ client-facing offices, supporting 400+ clients across 620 funds, with three new offices launching in 2026. The Senior Technical Trainer is a collaborative, results-focused individual with demonstrated ability to build strong stakeholder relationships, translate complex operational concepts into effective learning, and deliver measurable capability improvement at scale. * You’ll design and develop the Open-Ended
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