Rbc

Financial Services

SeniorTechnicalSpecialist,MainframeOperatingSystems

Toronto, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Technical Specialist, Mainframe Operating Systems at Rbc. Skills: Mainframe Operating Systems, z/OS, Netview/System Automation, REXX. Install and support z/OS products. Provide support for evaluation, installation, maintenance, and troubleshooting of System Z operating system components and associated vendor products”

What You'll Achieve.

Deliver trusted advice to help clients thrive and communities prosper; Achieve success that is mutual; Make a difference and lasting impact

Industry & Context.

Financial Services
Problems you'll solve

Troubleshooting; Group Problem Solving

What They're Looking For.

Must Have

10+ years of mainframe experience installing and supporting software products, 5+ REXX coding experience, IBM TSO, ISPF, JCL, SDSF, Netview/System Automation and SMP/E experience, Familiarity with and adherence to change management processes, A understanding of mainframe z/OS technology, communication and interpersonal skills, Commitment to excellence in deliverables and support, Champion software management and technology currency

Nice to Have

Knowledge of SSL/TLS and certificates, Strategic thinker with excellent interpersonal skills to work across functions and businesses

What You'll Do.

Install and support z/OS products

Provide support for evaluation

and troubleshooting of System Z operating system components and associated vendor products

Install and support various z/OS mainframe products

primarily focused on Netview/System Automation

Ensure products are kept at supported and current levels

Deal with problems with products in a timely fashion and resolve them quickly

Provide expertise and software management and support skills for mainframe products

How You'll Work.

Team & Collaboration

Liaise with the various support teams in Production Mainframe Services, Mainframe Operating Systems group, application development groups, and any other clients of supported products; Work across functions and businesses

Communication Scope

Communication skills; Interpersonal skills

Full Job Description

**_Job Description_** **WHAT IS THE OPPORTUNITY?** As a Senior Technical Specialist, you will work within the Mainframe Operating Systems team to install and support z/OS products. This team is responsible for providing support for the evaluation, installation, maintenance, and trouble shooting of a suite of System Z operating system components and associated vendor products that run on all RBC Mainframe processors. **WHAT WILL YOU DO?** * Install and support various z/OS mainframe products, primarily focused on Netview/System Automation. * Liaise with the various support teams in Production Mainframe Services, Mainframe Operating Systems group, application development groups, and any other clients of supported products. * Direct research, identify and make recommendations on exploitation of new feature / function of supported vendor software. * Ensure products are kept at supported and current levels. * Ensure that problems with products supported are dealt with in a timely fashion and resolved quickly. * Develop criteria for and participate in the evaluation of 3rd party vendors and software. * Provide expertise and software management and support skills for mainframe products. **WHAT DO YOU NEED TO SUCCEED?** **Must have:** * 10+ years of mainframe experience installing and supporting software products. * 5+ REXX coding experience. * IBM TSO, ISPF, JCL, SDSF, Netview/System Automation and SMP/E experience. * Familiarity with and strong adherence to change management processes. * A strong understanding of mainframe z/OS technology. * Strong communication and interpersonal skills. * Commitment to excellence in deliverables and support. * Champion strong software management and technology currency. **Nice-to-have:** * Knowledge of SSL/TLS and certificates. * Strategic thinker with excellent interpersonal skills to work across functions and businesses. **What’s in it for you?** We thrive on the challenge to be our best, progressive thinking to keep growing, and worki

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