Hewlett Packard Enterprise

IT Services

SeniorTechnicalServicesAdvisorJapaneseSpeaking

Layton, Utah, United States FULL TIME Remote Friendly
The Brief

“Senior Technical Services Advisor - Japanese Speaking at Hewlett Packard Enterprise. Skills: Technical Services, Customer Consulting, Solution Architecture. Provide technology consulting. Provide technical support”

What You'll Achieve.

Ensure customer satisfaction; Achieve chargeability levels; Meet or exceed revenue goals; Cultivate new business opportunities; Achieve customer satisfaction goals

Industry & Context.

IT Services
Problems you'll solve

Solve complex business issues; Diagnose complex technical problems to their root cause; Develop new methods to apply to the situation

Eligibility Requirements

Japanese Speaking

What They're Looking For.

Must Have

8+ years of professional experience, Bachelor of Arts/Science or equivalent degree in computer science or related area, Japanese Speaking

Nice to Have

Vendor or industry certification in at least one discipline area

What You'll Do.

Provide technology consulting

Provide technical support

Create and maintain customer relationships

Maintain knowledge of leading edge technologies

Contribute to company's solutions portfolio

Shape technical direction

Achieve chargeability levels

Assist in meeting revenue goals

Generate new business opportunities

Provide technical support for deal proposals

Verify and implement technical design

Provide detailed technical design

Analyze and develop enterprise technology solutions

Lead technical assessment and delivery

Coordinate implementation of new installations

Provide advanced technical consulting

Collect and determine customer needs

Respond to requests for technical information

Develop customer technology solutions

Engage in technical problem solving

Own and manage knowledge sharing

Encourage membership in professional community

Create and support sales activities

Produce complete proposals

How You'll Work.

Team & Collaboration

Provide expertise and partnership to functional and technical project teams; Participate in cross-functional initiatives; Manage a team of consultants; Ensure team members support knowledge sharing; Work with product team

Communication Scope

Communicate with internal and external senior management confidently; Present at multi-customer technology conferences; Present within own area of expertise

Process & Methodology

Project Management, Solution Implementation, Solution Architecture, Solution Design, Gathering requirements, Plans and estimates

Free ATS check

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