Smappee

EV charging

SeniorTechnicalServiceEngineerChargingSolutionsNL

Naarden, North Holland, Netherlands FULL TIME
The Brief

“Senior Technical Service Engineer Charging Solutions NL at Smappee. Skills: DC charging infrastructure, AC charging infrastructure, EV charging, Technical support. Act as technical expert for DC and AC charging infrastructure. Support commissioning, troubleshooting, and technical interventions”

What You'll Achieve.

Ensure reliable commissioning; Ensure operational excellence of charging solutions; Contribute to structural improvements in service quality; Contribute to structural improvements in operational processes; Contribute to a better planet

Industry & Context.

EV charging
Problems you'll solve

Troubleshooting; Diagnose issues; Resolve issues; Root-cause analysis

Eligibility Requirements

Willing to travel regularly within the Netherlands

What They're Looking For.

Must Have

3 years of hands-on experience with DC and AC charging infrastructure, Technical background in electrical engineering, EV charging, energy systems, industrial automation, or power electronics, Experience with commissioning, field service, or technical operations within EV charging or energy infrastructure, Troubleshooting both hardware and software related issues independently, Communicate clearly with installers, technical partners, and enterprise customers, Work in a structured and autonomous way, Fluent in Dutch, Solid working knowledge of English

Nice to Have

Knowledge of Dutch installation standards and regulations, including NEN1010

What You'll Do.

Act as technical expert for DC and AC charging infrastructure

Support commissioning

and technical interventions

Diagnose and resolve issues related to charging hardware

Coordinate technical escalations with HQ Engineering

Support installers and service partners

Drive root-cause analysis

Contribute to structural improvements

Support warranty handling

Deliver technical training

How You'll Work.

Team & Collaboration

Collaborate openly; Communicate transparently; Coordinate technical escalations with HQ Engineering and Product teams; Support installers and service partners; Knowledge sharing

Communication Scope

Communicate clearly with installers; Communicate clearly with technical partners; Communicate clearly with enterprise customers

Free ATS check

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