Amazon.com Services LLC
Logistics
SeniorTechnicalProgramManager,WorldWideEngineering&Innovation
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“Senior Technical Program Manager, World Wide Engineering & Innovation at Amazon.com Services LLC. Skills: Technical Program Management, Automation, Logistics Systems. Own end-to-end delivery of automation programs. Develop stage-gate process”
What You'll Achieve.
Deliver new builds; Deliver retrofits; Deliver pilot-to-scale deployments; Ensure solutions are scalable; Ensure solutions are cost-effective; Ensure solutions are operationally robust; Improve safety; Improve productivity; Improve scalability
Industry & Context.
Structured problem solving
25% travel
What They're Looking For.
Must Have
5+ years technical program management, 5+ years working with engineering teams, 5+ years technical program management with software engineering teams, Experience managing cross functional teams, Experience building processes, Experience coordinating release schedules, Bachelor's degree in engineering or computer science
Nice to Have
6+ years project management disciplines, Experience managing projects across cross functional teams, Experience building sustainable processes, Experience defining KPIs/SLAs, Reporting to senior leadership
What You'll Do.
Own end-to-end delivery of automation programs
Develop stage-gate process
Enforce stage-gate process
Build mechanisms to improve pilot solutions
Validate pilot solutions
Transition pilot solutions
Drive repeatable processes
Own long-term automation roadmap
Develop 5-year strategy
Manage 5-year strategy
Align strategy with planning cycles
Drive cross-functional execution
Ensure alignment with partner teams
Establish program governance
Coordinate design reviews
Coordinate pilot readiness
Coordinate FAT/SAT planning
Coordinate deployment execution
Define scalable deployment models
Support automation strategies
Ensure solutions are maintainable
Ensure solutions are supportable
Provide leadership visibility
Drive mitigation plans
How You'll Work.
Team & Collaboration
Cross-functional teams; Hardware engineering teams; Industrial engineering teams; Operations teams; Vendor partners; Amazon Robotics; GES; ACES
Communication Scope
Executive communications; Roadmap reviews
Process & Methodology
Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management
Full Job Description
World Wide Engineering & Innovation (WWEI) is seeking an exceptional Sr. Technical Program Manager (TPM) to lead execution of next-generation automation and sortation initiatives across the Middle Mile, last Mile, and SSD fulfillment network. This role will drive end-to-end program delivery for complex hardware and process automation programs, influencing both engineering development and operational deployment at scale. The TPM will manage a diverse portfolio of initiatives including automated material handling systems, robotics solutions, and next-generation sort center designs. You will coordinate cross-functional teams spanning hardware engineering, operations, safety, finance, and vendor partners to deliver new builds, retrofits, and pilot-to-scale deployments. This role requires strong program leadership to manage timelines, risks, dependencies, and stakeholder alignment while ensuring solutions are scalable, cost-effective, and operationally robust. We are looking for a proven program leader with experience delivering complex engineering or automation initiatives in fast-paced environments. The ideal candidate demonstrates strong ownership, structured problem solving, and the ability to influence across multiple organizations. You will partner closely with engineering teams and senior leadership to drive high-visibility programs that shape the future of logistics automation across the global network. This position requires approximately 25% travel to support design reviews, pilot deployments, and stakeholder alignment. This is a high-impact role offering the opportunity to lead large-scale automation programs, work with industry-leading technology, and help define the future of sortation and logistics systems. Key job responsibilities This Sr. Technical Program Manager will own end-to-end delivery of automation programs from concept through pilot, validation, and multi-site deployment across the WWEI automation portfolio. The role will develop and enforce a st
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