Glean
Work AI
SeniorTechnicalProgramManager,Product
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Technical Program Manager, Product at Glean. Skills: Technical Program Management, AI/ML Systems, LLMs, Product Development, Cross-functional Leadership. Lead end-to-end product development programs, spanning ideation, design, engineering, and launch. Build and maintain program plans that drive clarity across teams ensuring transparency in scope, timelines, and ownership”
What You'll Achieve.
delivers value to customers; product roadmap is executed with clarity, quality, and velocity; deliver delightful, high-impact product experiences that advance Glean’s mission; measurable outcomes; measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level; make every employee AI-fluent; turning the superintelligent enterprise from concept into reality; ensure readiness for product rollouts and customer adoption; establish clear visibility into execution health using metrics such as velocity, quality, and adoption impact; improving predictability and accountability; ensuring alignment between product vision, engineering delivery, and customer outcomes; define clear requirements, success metrics, and launch criteria
Industry & Context.
translate complex capabilities into practical product impact; manage through ambiguity; anticipate risks; resolve dependencies
4 days a week in our Mountain View office
What They're Looking For.
Must Have
BS/MS in Computer Science, Engineering, or a related technical field, 8-10+ years of experience in technical program management with a proven track record of driving complex product programs from concept to launch in fast-paced SaaS environments, Deep technical background in AI/ML systems, LLMs, and agents, with an ability to translate complex capabilities into practical product impact, understanding of software product development, including API design, data systems, and product integration patterns, Ability to structure multi-quarter product programs with measurable outcomes, Excellent written and verbal communication able to translate between technical and business contexts, Demonstrated ability to manage through ambiguity, anticipate risks, and build alignment across diverse teams, A builder proactive, collaborative, and focused on enabling teams to deliver their best work
What You'll Do.
Lead end-to-end product development programs
Build and maintain program plans that drive clarity across teams ensuring transparency in scope
Drive execution excellence for cross-functional initiatives
balancing speed with quality
Partner with Go-To-Market and Customer Success teams to ensure readiness for product rollouts and customer adoption
Facilitate communication across Product
and Engineering to align priorities and unblock delivery
Proactively identify and mitigate delivery risks
and cross-team dependencies
Establish clear visibility into execution health using metrics such as velocity
Continuously evolve how Glean plans
and delivers cross-functional programs thereby improving predictability and accountability
Driving the company’s Product roadmap execution
ensuring alignment between product vision
and customer outcomes
Structuring and managing programs for major product launches
platform enhancements
and customer-facing capabilities
Partnering with PMs and Eng to define clear requirements
resolving dependencies
and ensuring smooth execution across engineering and GTM teams
Improving execution rigor
building visibility into progress
and outcomes across multiple teams
Driving operational excellence through consistent program cadences
How You'll Work.
Team & Collaboration
Lead complex, cross-functional initiatives; sits at the intersection of product, engineering, design, and go-to-market; drive alignment across teams; streamline execution for multi-quarter programs; partner closely with Product Managers, Engineering Leads, Design, and Customer Success to orchestrate end-to-end delivery; Facilitate communication across Product, Design, and Engineering to align priorities and unblock delivery; mitigate delivery risks, tradeoffs, and cross-team dependencies; ensuring smooth execution across engineering and GTM teams; building visibility into progress, blockers, and outcomes across multiple teams
Communication Scope
Excellent written and verbal communication; translate between technical and business contexts
Process & Methodology
Technical Program Management, program plans, program execution, multi-quarter programs, end-to-end delivery, risk mitigation, dependency management, metrics tracking, program cadences, postmortems, lessons learned
Full Job Description
About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for ente
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