Amazon.com Services LLC
Technology
SeniorTechnicalProgramManager,GlobalServicesforDevices
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Technical Program Manager, Global Services for Devices at Amazon.com Services LLC. Skills: Technical program management, Service delivery, System architecture. Own program lifecycle. Define mission, objectives, success criteria”
What You'll Achieve.
Reduce device loss; Reduce device damage rates; Keep fulfillment moving
Industry & Context.
Identify scaling risks; Identify dependency on partner API; Resolve interface contract; Find paths forward
What They're Looking For.
Must Have
5+ years technical program management, 7+ years working with engineering teams, 3+ years software development, 5+ years TPM with software engineering, Manage cross-functional programs, Build processes, Coordinate release schedules, Bachelor's degree in engineering or computer science
Nice to Have
5+ years project management disciplines, Manage projects across cross functional teams, Build sustainable processes, Define KPIs/SLAs, Report to senior leadership, Professional software development experience, Develop mobile apps for Android, Experience with AWS technologies
What You'll Do.
Own program lifecycle
Define delivery milestones
Drive architecture decisions
Understand system boundaries
Understand scaling constraints
Understand failure modes
Translate requirements into plans
Negotiate priorities and resources
Coordinate multi-service launches
Own organizational roadmap contributions
Present to Directors and VPs
Reduce exposure to failure modes
How You'll Work.
Team & Collaboration
Cross-functional teams; Partner team API; Cross-team alignment; Backend services; Android applications; Operator tooling
Communication Scope
Present to Directors; Present to VPs
Process & Methodology
Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management, Roadmap planning
Full Job Description
Amazon's Global Services for Devices (GSD) team is seeking a Senior Technical Program Manager to own the delivery of services that run on every warehouse handheld device across Amazon's global fulfillment network. We build the software layer between the associate and the device: identity, authentication, real-time tracking, printing, provisioning, and the home screen experience. Our services authenticate every device session, track device location and handling behavior, deliver configuration to hundreds of thousands of devices, and provide the printing infrastructure that keeps fulfillment moving. This is a role for someone who loves working directly with engineers on hard projects. You will own the technical strategy and delivery of programs that span serverless backends, Android applications, and cross-region distributed systems. You will read architecture documents, challenge design proposals, identify scaling risks before they become outages, and drive teams to ship. Key job responsibilities - Own the lifecycle of cross-functional programs spanning identity services, device tracking, printing infrastructure, and fleet-scale mobile applications. Define mission, objectives, success criteria, and delivery milestones. - Drive architecture decisions by understanding system boundaries, scaling constraints, and failure modes across serverless backends, Android applications, and IoT messaging systems. - Translate undefined requirements into actionable plans with clear dependencies and risk mitigations. Define program scope where none exists. - Negotiate priorities and resources across teams. Unblock delivery by finding paths forward where teams have competing constraints. - Coordinate multi-service launches that require synchronized delivery across backend services, Android applications, and operator tooling. - Own organizational roadmap contributions including OP1/OP2 narratives. Write 6-pagers and present to Directors and VPs. - Reduce exposure to failure modes: insuf
Applying for this Senior Technical Program Manager, Global Services for Devices role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.