Amazon.com Services LLC

Technology

SeniorTechnicalProgramManager,GEM

$164–221k New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Technical Program Manager, GEM at Amazon.com Services LLC. Skills: Technical Program Management, AI Capabilities, Visual Shopping. Partner with leaders. Highlight strategic initiatives”

What You'll Achieve.

Deliver high-quality work; Deliver results

Industry & Context.

Technology
Problems you'll solve

Solve complex problems

What They're Looking For.

Must Have

5+ years technical program management, 7+ years working with engineering, 3+ years software development, 5+ years TPM with engineering, Manage programs cross functional teams, Build processes, Coordinate release schedules, Bachelor's degree

Nice to Have

5+ years project management disciplines, Manage projects cross functional teams, Build sustainable processes, Define KPIs/SLAs, Report to senior leadership, Fluency GenAI technologies, Usage generative AI tools, Learn effective prompting, Learn evaluation practices, Recognize AI opportunities

What You'll Do.

Highlight strategic initiatives

Influence technology decisions

Keep operational excellence high

Audit metrics regularly

Hire high-caliber engineers

Collaborate across organizations

Influence senior leadership

Ensure goals delivered

Ensure priorities delivered

Build integrate ship solutions

Solve complex problems

Build innovative solutions

Provide tech leadership

Instill best practices

Assure designs meet requirements

Deliver high-quality work

Manage team priorities

Continuous performance evaluation

How You'll Work.

Team & Collaboration

Cross-team collaboration; Multi-functional team; Cross organizational teams; Across business; Across product; Across technical; Across science leaders; Across Amazon

Communication Scope

Great communication; Executive presentations

Process & Methodology

Technical program management, Project management, Scope management, Schedule management, Quality management, Risk management, Critical path management

Full Job Description

The North America Stores GenAI Evaluation Media (GEM) team is seeking an experienced Technical Program Manager to help shape the future of visual shopping experiences. We own Trust, Governance, Quality, and Generation of billions of visual assets that allow customers to visually evaluate a product and make informed purchase decision. The Technical Program Manager will work with an organization of Software Development Managers, Applied Scientists, Product Managers, and Senior Engineers, and to the technical vision and execution of AI capabilities that inform and guide the customer’s shopping journey through visuals. You work with a multi-functional team of engineers, scientists, and product managers to solve complex technical problems that will enable us launch high quality and trustworthy visual assets at scale. Success requires establishing robust mechanisms, metrics, working with multiple partners in cross-team collaboration, and navigating rapid advances in AI technology to maintain competitive advantage. The ideal candidate will combine deep technical expertise with strong business acumen and strategic leadership skills. You will partner with stakeholders across Amazon to align priorities, drive innovation, and build a culture of technical excellence and customer obsession. This role requires both strategic thinking and technical depth, with a focus on delivering practical solutions that scale. This is a unique opportunity to shape the future of visual commerce, leading a team that will define how hundreds of millions of customers discover and evaluate products and styles through visual experiences. Key job responsibilities In this position you will partner with across business, product, technical and science leaders, to highlight our strategic initiatives and make them feel compelled to use our solutions in their products. You will influence the roadmap and technology decisions that will drive the adoption of our solutions. You will have a strong focus on keepi

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