Glean
Work AI
SeniorTechnicalProgramManager,Connectors
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Technical Program Manager, Connectors at Glean. Skills: Technical Program Management, Distributed data pipelines, Enterprise identity/security constraints, AI/ML, API integrations, Scalability, Reliability. Own multi-quarter programs across highest-impact connectors and platform capabilities. Work closely with tech leads and architects on system design, scalability, and reliability of connectors stack”
What You'll Achieve.
Scale from dozens to hundreds of high-quality connectors without linear increases in operational burden; Shift from reactive fixes to proactive, high-uptime operations; Deliver deeply personalized, context-aware responses for every employee; Automate real work across teams; Achieve measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions
Industry & Context.
Turn ambiguous problems into clear roadmaps; Root-cause analysis
Hybrid work (4 days a week in San Francisco office), AI-focused exercise or discussion during interview process
What They're Looking For.
Must Have
5+ years in TPM, PM, or Engineering, 3+ years leading complex B2B SaaS or cloud infrastructure programs, Deep experience in large-scale distributed data pipelines and enterprise identity/security constraints, Experience with AI/ML, data pipelines, and API integrations, Proven ability to turn ambiguous problems into clear roadmaps, Influence architectural designs with staff engineers, Lead rigorous operating rhythms like design reviews and post-mortems, Excellent written and verbal communication, Able to write crisp technical program docs and status updates, Comfortable presenting trade-offs and recommendations to engineering and product leadership, A builder mindset and high ownership, Willing to get into logs, dashboards, Comfortable defining new processes and iterating quickly based on what you learn in production
Nice to Have
First hand experience building MCP Servers across various SaaS Services
What You'll Do.
Own multi-quarter programs across highest-impact connectors and platform capabilities
Work closely with tech leads and architects on system design
and reliability of connectors stack
Design the operating model and technical roadmap for scaling connectors
Drive connector reliability by setting strict SLOs for data freshness and error rates
Build telemetry and root-cause culture
Manage the full connector lifecycle from intake and compliance to GTM launch
How You'll Work.
Team & Collaboration
Work closely with tech leads and architects; Present trade-offs and recommendations to engineering and product leadership
Communication Scope
Excellent written and verbal communication; Write crisp technical program docs and status updates; Present trade-offs and recommendations
Process & Methodology
Technical Program Management, Multi-quarter programs, Roadmap development, Operating rhythms, Design reviews, Post-mortems
Full Job Description
About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for ente
Applying for this Senior Technical Program Manager, Connectors role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Glean?
Real rants from real employees. Read before you apply.