Western Digital
Data Storage
SeniorTechnicalProgramManager–AIAutomation&ChangeManagement
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“Senior Technical Program Manager – AI Automation & Change Management at Western Digital. Skills: Technical Program Management, AI Automation, Change Management, Lean and Agile delivery, Cross-functional leadership. Lead high-impact, cross-functional programs across web platforms, e‑commerce ecosystem, and AI automation initiatives. Drive organizational alignment through change management and continuous improvement practices”
What You'll Achieve.
Enhance delivery predictability; Improve cycle times; Enhance delivery predictability; Measure and improve flow efficiency, throughput, and team performance; Ensure adoption success through monitoring KPIs, feedback loops, and continuous engagement
Industry & Context.
Problem solvers; Identify and remove technical blockers; Anticipate risks; Expert at bringing clarity to ambiguity and structuring complex problems
What They're Looking For.
Must Have
7–10+ years of Technical Program Management or equivalent experience leading enterprise-scale initiatives, Deep experience with Lean and Agile methodologies and proven ability to apply them at scale, Understanding of web technologies, modern CMS platforms, e‑commerce systems, APIs, and cloud architectures, Experience leading AI/automation programs or working with ML, automation engineering, or workflow orchestration tools, Expertise in organizational change management frameworks (Prosci, ADKAR, ITIL, or similar), Exceptional communication, stakeholder engagement, executive reporting, and facilitation skills, Proven success driving complex, cross-team programs from strategy through execution
Nice to Have
Experience with enterprise e‑commerce platforms (Adobe Commerce, Shopify Plus, Salesforce Commerce Cloud, BigCommerce), Industry certifications: SAFe, CSM, PMI-ACP, Lean Practitioner/Lean Six Sigma, Technical degree or relevant engineering background, Experience building program management frameworks, Lean operating models, or PMO practices
What You'll Do.
cross-functional programs across web platforms
and AI automation initiatives
Drive organizational alignment through change management and continuous improvement practices
Own strategic program portfolios
Influence technology direction
Standardize delivery processes
Champion operational efficiency
Own multi-quarter roadmaps for digital
and automation platforms
Establish portfolio-level governance
and program measurement frameworks
cross-functional initiatives involving platform modernization
and experience optimization
Provide executive-level insights
and data-driven recommendations
Champion Lean principles to streamline workflows
and enhance delivery predictability
Lead Agile ceremonies
facilitate cross-team alignment
and coach teams on Agile best practices
Implement scaled Agile frameworks (SAFe
Measure and improve flow efficiency
and team performance using Lean metrics
Partner with engineering leaders to define architecture
and modernization strategies
Lead efforts around platform upgrades
security enhancements
Identify and remove technical blockers
and support engineering excellence across teams
Drive strategy and implementation for AI-based tools
intelligent workflows
and automation capabilities
Align cross-functional teams around data requirements
and ethical considerations
Lead adoption and rollout programs for new AI-driven capabilities across business units
Build and execute change management strategies for large-scale technology rollouts and process transformations
Develop stakeholder communication plans
readiness assessments
and training enablement strategies
Ensure adoption success through monitoring KPIs
and continuous engagement
How You'll Work.
Team & Collaboration
Orchestrate complex initiatives across engineering, product, and business teams; Serve as the senior connector across engineering, product, operations, marketing, and executive leadership; Facilitate cross-team alignment; Align cross-functional teams around data requirements, ML model deployment, governance, and ethical considerations
Communication Scope
Executive-level insights; Executive reporting; Stakeholder engagement; Structured communication; Clear data presentation; Consistent alignment mechanisms; Clarity, diplomacy, and leadership presence
Process & Methodology
Technical Program Management, Portfolio management, Roadmap development, Governance establishment, Operating mechanisms, Program measurement frameworks, Agile delivery, Scaled Agile frameworks (SAFe, Scrum of Scrums, Kanban), Change management strategies, Stakeholder communication plans, Readiness assessments, Training enablement strategies, KPI monitoring, Feedback loops, Continuous engagement, Structured communication, Alignment mechanisms
Full Job Description
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage. We are seeking an experienced Senior Technical Program Manager (Senior TPM) to lead high-impact, cross-functional programs across our web platforms, e‑commerce ecosystem, and AI automation initiatives, while driving organizational alignment through strong change management and continuous improvement practices. This senior role requires deep technical expertise, excellence in Lean and Agile delivery, and the ability to orchestrate complex initiatives across engineering, product, and business teams. You will own strategic program portfolios, influence technology direction, standardize delivery processes, and champion operational efficiency across the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategic Program & Portfolio Leadership * Own multi-quarter roadmaps for digital, web, and automation platforms, aligning strategy with business goals. * Establish portfolio-level governance,
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