Nscale
SeniorTechnicalProductManager,Observability
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Technical Product Manager, Observability at Nscale. Skills: Observability platform, Telemetry pipeline, Log aggregation, Metrics aggregation, Trace collection. Own roadmap for observability platform. Define how logs are captured”
What You'll Achieve.
Turn problems into shippable outcomes; Make fleet health visible; Make fleet health actionable; Make fleet health reliable; Enable fleet management; Enable incident response; Enable alerting at scale; Measurably improve visibility; Measurably improve incident response; Measurably improve fleet reliability
Industry & Context.
Customer problems; Operational problems; Visibility gaps; Incident response
What They're Looking For.
Must Have
5–8 years in product management, Observability product ownership, Infrastructure product ownership, Operations-facing product ownership, Owned product capturing logs, Owned product capturing metrics, Owned product capturing traces, Experience with Prometheus, Experience with Loki, Experience with Mimir, Experience with Datadog, Experience with Grafana, Experience with OpenTelemetry, Experience with deployment tooling, Experience building for operators, Technical fluency, Record of moving ambiguous problems
Nice to Have
Broader observability domain experience, Familiarity with bare-metal provisioning tools, Familiarity with network automation tooling, Degree in CS or engineering, Prior experience as engineer, Prior experience as SRE, Prior experience as infrastructure operator, Familiarity with GPU infrastructure, Familiarity with accelerated compute infrastructure, Familiarity with data centre operations, Familiarity with hyperscaler-style deployment, ITSM experience, Experience in high-growth environments
What You'll Do.
Own roadmap for observability platform
Define how logs are captured
Define how metrics are captured
Define how traces are captured
Own alerting strategy
Prioritize new telemetry requirements
Extend telemetry coverage
Shadow incident reviews
Shadow site operations
Turn manual effort into capabilities
Turn visibility gaps into capabilities
Define metrics that matter
Drive metrics definition
Raise product decision bar
How You'll Work.
Team & Collaboration
Partnering with engineering; Partnering with design; Partnering with go-to-market; Partner with Fleet Software; Partner with Network Engineering; Partner with Data Centre Operations; Partner with customer teams; Cross-functional teams
Communication Scope
Written communication; Verbal communication; Executive communication
Process & Methodology
Roadmap, User stories
Full Job Description
About Nscale Nscale is taking on the hyperscalers by building a vertically integrated GenAI cloud platform. We own the data centres, software, and applications that power today's AI stack using sustainable technology solutions. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. Collaboration is key, and we work together swiftly and respectfully, embracing adaptability and resilience in all we do. About the role Technical Product Managers at Nscale own the definition, delivery, and ongoing evolution of a slice of the Nscale platform, partnering with engineering, design, and go-to-market to turn customer and operational problems into shippable outcomes. As a Senior Technical Product Manager for Observability, you own the platform that gives customers and internal operators real-time visibility into their GPU fleet: the telemetry pipeline that scrapes data from physical infrastructure, the aggregation and storage layer, and the observability surfaces (logs, metrics, and traces) that enable fleet management, incident response, and alerting at scale. You partner daily with Fleet Software, Network Engineering, Data Centre Operations, and customer teams to make fleet health visible, actionable, and reliable as Nscale scales from a handful of deployments to a globally distributed fleet. What you'll be doing Own the roadmap for Nscale's observability platform: the telemetry pipeline, log and metrics aggregation, trace collection, and customer facing APIs and dashboards that surface fleet health to customers and operators. Define how logs, metrics, and traces are captured from physical infrastructure, aggregated, and surfaced through the observability platform to enable customers to manage their fleet and handle incidents. Own alerting str
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