Patagonia

SeniorTechnicalProductManager,CustomerTechnology

$145–155k Reno, Nevada, United States; Ventura, California, United States FULL TIME
The Brief

“Senior Technical Product Manager, Customer Technology at Patagonia. Skills: Customer Technology, CRM, Product Roadmaps, Agile Development. Lead creation of product roadmaps. Prioritize product roadmaps”

Industry & Context.

Problems you'll solve

Root cause insights; Data-driven decision-making

What They're Looking For.

Must Have

Bachelor's degree in Computer Science, 6+ years technical product management, 2+ years senior role, End-to-end lifecycle experience, Extensive cross-functional collaboration, Manage product roadmaps, Stakeholder alignment, Deliveries across multiple products, Familiarity with technical architecture, Familiarity with APIs, Familiarity with corporate systems integration, Demonstrated analytical skills, Record of data-driven decision-making, Expertise in foundational customer technologies, Expertise in emerging customer technologies, Experience with digital transformation, Experience with user experience, Written communication skills, Verbal communication skills

Nice to Have

ModelDriven Apps experience, Canvas Apps experience, Power Pages experience, Power Automate workflows familiarity, Business rules familiarity, CRM integration experience, Microsoft certifications, Azure DevOps experience, SQL proficiency, Data analytics proficiency, API design experience, AI agent design experience, API integration experience, AI agent integration experience, Lean teams experience, Geographically distributed teams experience, Agile experience

What You'll Do.

Lead creation of product roadmaps

Prioritize product roadmaps

Execute product roadmaps

Align partners against goals

Champion user-centric approach

Understand user needs

Conduct quantitative research

Conduct qualitative research

Drive agile development

Deliver technology solutions

Create technical product requirements

Manage technical product specifications

Develop actionable insights

Develop business cases

Develop cross-team KPIs

Monitor product performance

Improve product performance

Monitor user experience

Improve user experience

Build engaged environment

Leverage technical expertise

Support business objectives

Support environmental mission

Stay informed on trends

Anticipate industry shifts

How You'll Work.

Team & Collaboration

Cross-functional partners; Cross-functional teams; Regional stakeholders; Global relationships; Engineering teams

Communication Scope

Written communication; Verbal communication; Empathetic communication

Process & Methodology

Agile planning, Agile development, Agile testing, Roadmap management, Backlog management

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