SeniorTechnicalOperationsEngineer

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking a talented and motivated Sr. Technical Operations Engineer with a proven track record of delivering continuous process improvements, ramping new products in a fast paced environment. The successful candidate will be capable of thinking and leading strategically while delivering tactically. You will actively manage contract manufacturing partners, and external rack integrators to achieve the highest quality product, delivered on time, with the lowest cost. This role will report to the Tech Ops Eng Manager. You will work cross-functionally to develop suppliers, manage product life-cycle changes, lead product quality improvement projects and drive technical root cause for supplier defects. Job Responsibilities: - Day-to-day management responsibility for high velocity assembly operations - Deep dive and solve supply chain blockages that affect the rack delivery SLA's - Be and own the escalation for all vendor related issues including, Production, Engineering , BCP, Quality - Own Process eng