PocketHealth
healthcare
SeniorTechnicalImplementationSpecialist
“Senior Technical Implementation Specialist at PocketHealth. Skills: technical implementation, medical imaging, healthcare IT, DICOM, HL7, PACS/RIS systems, Linux, Python, APIs, data privacy and security. Lead the end-to-end technical implementation of our imaging solution across diverse healthcare environments.. Design and implement scalable, secure integrations across PACS, EHR, and HL7 interfaces to support clinical workflows.”
Industry & Context.
problem-solving skills with the ability to work independently on high-priority technical issues.
What They're Looking For.
Must Have
5+ years of experience in a technical services, implementation engineering, or healthcare IT support role, ideally in the medical imaging industry., Advanced knowledge of DICOM, HL7, radiology and clinical workflows., Hands-on experience with PACS/RIS systems, modality configuration, and Mirth Connect (NextGen® Connect)., problem-solving skills with the ability to work independently on high-priority technical issues., Comfortable working with Linux, scripting languages (e.g., Bash, Python), and APIs., Excellent communication and collaboration skills — able to work cross-functionally with both technical and non-technical stakeholders., Deep understanding of data privacy and security in healthcare environments (HIPAA, PHIPA, SOC2, etc.).
Nice to Have
Experience with cloud-based imaging platforms, teleradiology, or interoperability tools (FHIR, IHE)., Prior experience working with major PACS/RIS vendors (GE, Sectra, Philips, Change, etc.)., Certifications in DICOM, HL7, CIIP, or other healthcare IT standards.
What You'll Do.
Lead the end-to-end technical implementation of our imaging solution across diverse healthcare environments.
Design and implement scalable
secure integrations across PACS
and HL7 interfaces to support clinical workflows.
Troubleshoot and resolve complex issues involving DICOM
and secure image routing.
Partner closely with Product and Engineering teams to drive improvements based on customer needs and field insights.
Serve as an escalation point for advanced support and implementation issues.
Mentor and guide junior technical services contribute to onboarding and team skill development.
Design and improve internal tools
and monitoring systems for operational efficiency.
Develop high-quality technical documentation
and knowledge base content.
Represent the technical services team in customer meetings and cross-functional projects.
How You'll Work.
Team & Collaboration
Partner closely with Product and Engineering teams to drive improvements based on customer needs and field insights.; Mentor and guide junior technical services contribute to onboarding and team skill development.; Represent the technical services team in customer meetings and cross-functional projects.; Excellent communication and collaboration skills — able to work cross-functionally with both technical and non-technical stakeholders.
Communication Scope
Excellent communication and collaboration skills — able to work cross-functionally with both technical and non-technical stakeholders.
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