SeniorTechnicalConsultant–ShiftLead

**Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** To achieve this, you will lead Power BI tenant migration execution during your shift, ensuring scheduling, monitoring, validation, and defect triage. You will manage migration runbooks for workspaces, reports, datasets/semantic models, and access models, and enforce quality gates and acceptance criteria. You will coordinate gateway and refresh reconfiguration activities (where in scope), ensuring credentials and connectivity are validated post‑migration. Additionally, you will own shift‑level triage for failures, including broken refreshes, access issues, missing dependencies, workspace settings mismatches, and post‑migration user experience defects. You must drive evidence capture, including migration reports/logs, validation outputs, refresh test proof, and sign‑off artefacts per wave. Furthermore, you will execute and oversee structured cutovers, focusing on pre‑cutover readiness checks, controlled wave execution, and post‑cutover stabilisation/hypercare. You will coordinate with Shared Data, Identity/Entra Apps, and Security teams on dependencies impacting Power BI authentication, permissions, or data access. Finally, you will maintain the shift backlog and prioritisation aligned to the wave plan, SLAs, and risk, produce clear shift handover packs including open issues, mitigations, and next actions, and improve runbooks and operational dashboards to reduce repeat defects and increase throughput. **Who You Are** Your Future