CapTech Consulting
Tech / AI / Software
SeniorTechnicalBusinessSystemsAnalyst
Neural analysis suggests this role is
optimal for mid candidates.
“Senior Technical Business Systems Analyst at CapTech Consulting. Skills: Business Systems Analysis, Technical Business Systems Analysis, Microsoft Dynamics 365, Power Platform, CRM, ERP, Solution Design, Requirements Elicitation. Elicit solution requirements. Drive solution design”
What You'll Achieve.
Ensure delivered products meet real business needs; Solutions are valuable, usable, scalable, and maintainable
Industry & Context.
Problem solving; Analyze data; Perform gap analysis; Identify solution options
Must be authorized to work directly for any employer in the United States without visa sponsorship., Hybrid client-site schedule, with regular onsite visits each week based on engagement requirements.
What They're Looking For.
Must Have
4–7 years of experience working as a Business Systems Analyst, Technical Analyst, or similar role on IT‑related initiatives., Demonstrated experience working on multi‑system solutions and integrations, with an understanding of common enterprise integration challenges., Demonstrated success in leading Microsoft Dynamics 365 and Power Platform implementations, with a robust portfolio of CRM and ERP projects., Experience creating process flows, data flows, sequence diagrams, or system diagrams to visualize current and future state solutions., Experience writing and refining user stories and requirements for Agile or iterative delivery teams., Understanding of modern IT architectures, including APIs, cloud‑based solutions, and distributed systems., Ability to write and execute basic SQL queries to support analysis and validation., written and verbal communication skills, with the ability to collaborate effectively with both technical and non‑technical stakeholders., Understanding how MS Dynamics and Power Platform integrates with other components in an Enterprise, like Salesforce, Proficiency with common project delivery tools such as JIRA and Confluence., Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.
Nice to Have
Prior experience in regulated industries such as energy, utilities, infrastructure, or public sector environments., Exposure to digital product delivery, beyond traditional project‑based implementations., Prior consulting experience or demonstrated ability to operate effectively in a client‑facing, advisory role., Microsoft Dynamics 365 or Power Platform certifications is strongly preferred.
What You'll Do.
Elicit solution requirements
Drive solution design
Ensure delivered products meet real business needs
Act as a trusted advisor and subject‑matter partner to stakeholders
Contribute on cross‑functional teams through all phases of the system delivery lifecycle
Lead and support requirements elicitation using interviews
and collaborative working sessions
Assist technical teams with solution design
Analyze data to understand current‑state structures
Help define how data supports future‑state solutions
Evaluate current‑state processes and systems
Define a desired future state
Perform gap analysis to identify solution options
Write and refine epics
and acceptance criteria
Coordinate and support integration testing and user acceptance testing (UAT) activities
How You'll Work.
Team & Collaboration
Work side‑by‑side with business and technical stakeholders; Act as a key contributor on cross‑functional teams; Bridge business and technical perspectives; Communicate clearly and effectively with both technical team members and business leadership
Communication Scope
Written and verbal communication skills; Ability to collaborate effectively with both technical and non‑technical stakeholders; Communicate clearly and effectively with both technical team members and business leadership; Adapting message to audience
Process & Methodology
Full delivery lifecycle involvement, Iterative delivery team participation
Full Job Description
CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. Technical Business Systems Analysts (BSAs) at CapTech work side‑by‑side with business and technical stakeholders to elicit solution requirements, drive solution design, and ensure delivered products meet real business needs. Our BSAs work on a wide range of initiatives—from custom digital product development to large‑scale integration and modernization efforts spanning multiple systems and lines of business. This mid‑level Technical BSA role is ideal for someone who enjoys operating at the intersection of business and technology, thrives in ambiguity, and brings a consultant’s mindset to problem solving. You will play a hands‑on role throughout the full delivery lifecycle, helping teams move from unclear problems to well‑designed, high‑quality solutions. * Quickly become familiar with client business challenges and technology landscapes in order to act as a trusted advisor and subject‑matter partner to stakeholders. * Act as a key contributor on cross‑functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation. * Lead and support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent. * Assist technical teams with solution design, including data modeling, interface definitions, integrations, and state or process flows. * Analyze data to understand current‑state structures, data quality, and business i
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