CapTech Consulting
Tech / AI / Software
SeniorTechnicalBusinessSystemsAnalyst
“Senior Technical Business Systems Analyst at CapTech Consulting. Skills: Business Systems Analysis, Technical Analysis, Microsoft Dynamics 365, Power Platform, CRM, ERP, Integrations, Agile. Elicit solution requirements. Drive solution design”
Industry & Context.
Problem solving; Analyze data; Gap analysis; Evaluate current‑state processes and systems; Define a desired future state; Identify solution options
Hybrid client‑site schedule, with regular onsite visits each week based on engagement requirements., Must be authorized to work directly for any employer in the United States without visa sponsorship., Cannot transfer nor sponsor a work visa for this position.
What They're Looking For.
Must Have
4–7 years of experience working as a Business Systems Analyst, Technical Analyst, or similar role on IT‑related initiatives., Demonstrated experience working on multi‑system solutions and integrations, with an understanding of common enterprise integration challenges., Demonstrated success in leading Microsoft Dynamics 365 and Power Platform implementations, with a robust portfolio of CRM and ERP projects., Experience creating process flows, data flows, sequence diagrams, or system diagrams to visualize current and future state solutions., Experience writing and refining user stories and requirements for Agile or iterative delivery teams., Understanding of modern IT architectures, including APIs, cloud‑based solutions, and distributed systems., Ability to write and execute basic SQL queries to support analysis and validation., written and verbal communication skills, with the ability to collaborate effectively with both technical and non‑technical stakeholders., Understanding how MS Dynamics and Power Platform integrates with other components in an Enterprise, like Salesforce, Proficiency with common project delivery tools such as JIRA and Confluence., Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.
Nice to Have
Prior experience in regulated industries such as energy, utilities, infrastructure, or public sector environments., Exposure to digital product delivery, beyond traditional project‑based implementations., Prior consulting experience or demonstrated ability to operate effectively in a client‑facing, advisory role., Microsoft Dynamics 365 or Power Platform certifications is strongly preferred.
What You'll Do.
Elicit solution requirements
Drive solution design
Ensure delivered products meet real business needs
Operate at the intersection of business and technology
Act as a trusted advisor and subject‑matter partner to stakeholders
Contribute on cross‑functional teams through all phases of the system delivery lifecycle
Lead and support requirements elicitation using interviews
and collaborative working sessions
Assist technical teams with solution design
Analyze data to understand current‑state structures
Define how data supports future‑state solutions
Bridge business and technical perspectives
Evaluate current‑state processes and systems
Define a desired future state
Perform gap analysis to identify solution options
Write and refine epics
and acceptance criteria
Coordinate and support integration testing and user acceptance testing (UAT) activities
How You'll Work.
Team & Collaboration
Work side‑by‑side with business and technical stakeholders; Act as a key contributor on cross‑functional teams; Collaborate effectively with both technical and non‑technical stakeholders; Communicate clearly and effectively with both technical team members and business leadership
Communication Scope
Written and verbal communication skills; Ability to collaborate effectively with both technical and non‑technical stakeholders; Communicate clearly and effectively with both technical team members and business leadership; Adapting message to audience
Process & Methodology
Full delivery lifecycle, Iterative delivery team
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