CapTech Consulting
Tech / AI / Software
SeniorTechnicalBusinessSystemsAnalyst
“Senior Technical Business Systems Analyst at CapTech Consulting. Skills: Business Systems Analysis, Microsoft Dynamics 365, Power Platform, Solution Design, Requirements Elicitation, Integrations. Act as a trusted advisor and subject‑matter partner to stakeholders.. Act as a key contributor on cross‑functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation.”
What You'll Achieve.
Ensure delivered products meet real business needs.; Help teams move from unclear problems to well‑designed, high‑quality solutions.
Industry & Context.
Problem solving; Analyze data; Perform gap analysis; Identify solution options
Hybrid client‑site schedule, with regular onsite visits each week based on engagement requirements., Must be available to work onsite in a client location or a CapTech office as requested., Cannot transfer nor sponsor a work visa for this position., Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.
What They're Looking For.
Must Have
4–7 years of experience working as a Business Systems Analyst, Technical Analyst, or similar role on IT‑related initiatives., Demonstrated experience working on multi‑system solutions and integrations, with an understanding of common enterprise integration challenges., Demonstrated success in leading Microsoft Dynamics 365 and Power Platform implementations, with a robust portfolio of CRM and ERP projects., Experience creating process flows, data flows, sequence diagrams, or system diagrams to visualize current and future state solutions., Experience writing and refining user stories and requirements for Agile or iterative delivery teams., Understanding of modern IT architectures, including APIs, cloud‑based solutions, and distributed systems., Ability to write and execute basic SQL queries to support analysis and validation., written and verbal communication skills, with the ability to collaborate effectively with both technical and non‑technical stakeholders., Understanding how MS Dynamics and Power Platform integrates with other components in an Enterprise, like Salesforce, Proficiency with common project delivery tools such as JIRA and Confluence., Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.
Nice to Have
Prior experience in regulated industries such as energy, utilities, infrastructure, or public sector environments., Exposure to digital product delivery, beyond traditional project‑based implementations., Prior consulting experience or demonstrated ability to operate effectively in a client‑facing, advisory role., Microsoft Dynamics 365 or Power Platform certifications is strongly preferred.
What You'll Do.
Act as a trusted advisor and subject‑matter partner to stakeholders.
Act as a key contributor on cross‑functional teams through all phases of the system delivery lifecycle
from discovery through delivery and validation.
Lead and support requirements elicitation using interviews
and collaborative working sessions to surface business needs and clarify solution intent.
Assist technical teams with solution design
including data modeling
interface definitions
and state or process flows.
Analyze data to understand current‑state structures
and help define how data supports future‑state solutions.
Bridge business and technical perspectives to ensure solutions are valuable
Evaluate current‑state processes and systems
work with stakeholders to define a desired future state
and perform gap analysis to identify solution options.
Write and refine epics
and acceptance criteria as part of an iterative delivery team.
Coordinate and support integration testing and user acceptance testing (UAT) activities.
Communicate clearly and effectively with both technical team members and business leadership
adapting your message to your audience.
How You'll Work.
Team & Collaboration
Work side‑by‑side with business and technical stakeholders; Act as a key contributor on cross‑functional teams; Collaborate effectively with both technical and non‑technical stakeholders; Bridge business and technical perspectives
Communication Scope
Written and verbal communication skills; Ability to collaborate effectively with both technical and non‑technical stakeholders; Communicate clearly and effectively with both technical team members and business leadership, adapting your message to your audience.
Process & Methodology
Full delivery lifecycle, Iterative delivery team
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