Salesforce
Public Sector
SeniorTechnicalArchitect-Public
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“Senior Technical Architect - Public at Salesforce. Skills: Technical Architecture, Enterprise Architecture, Salesforce Platform, Customer Success, Integration. delivering strategic engagements. define transformational opportunities”
What You'll Achieve.
ignite the full value of Salesforce; deliver outstanding customer success; meet and exceed customer needs
Industry & Context.
analyze; design; optimize business processes; rationalizing and deploying emerging technology; proactive management of issues
Available to travel regionally and occasionally internationally depending on customer needs
What They're Looking For.
Must Have
Prior experience in the Public Sector/Health industry is an advantage., Experience with key areas of enterprise architecture including Cloud, Integration Technologies, Master Data Management., Ability to analyze, design, and optimize business processes via technology and integration, Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases, Work independently and as part of a distributed team and a willingness to take ownership of problems, Rapidly learn new technologies as well as presentation, communication and facilitation skills, Experience will be evaluated based on the core competencies for the role (e. g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.), Available to travel regionally and occasionally internationally depending on customer needs, Ability to rapidly ramp on Salesforce product via certifications and scenarios and continue the interest to learn and ramp up on an on-going basis
Nice to Have
A detailed understanding of Web Services, Data Modeling, Cybersecurity requirements and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e. g. CMS, ERP, HRIS, DWH/DM), Ability to build and maintain key relationships with C-level / mid-level and key decision makers, Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions, Salesforce Industries and Salesforce Certifications, Affiliated to industry forums such as TM Forum (SID, eTOM)., TOGAF and Industry Architecture qualifications., Agile Methodology certification such as Scaled Agile Framework.
What You'll Do.
delivering strategic engagements
define transformational opportunities
articulate clear plans for execution of change programs
engage with executive-level customers to agree on specific business goals and actions
recommendations to the business for change to support deeper
more relevant use of the Salesforce platform
share extensive knowledge of the Salesforce.com platform and product suite
drive towards the best possible solutions
paint a solution vision
provide guidance during the implementation
building of solutions (configuration and coding)
leading diverse teams of resources in delivery or in strategic aspects
serve as strategic advisors and Salesforce product and platform guides to the company’s largest enterprise customers
engage at C-level and drive conversations with our customer’s enterprise architects and business users
ensure scalable and standard methodology solutions to meet and exceed customer needs
guide the evaluation of business and technical requirements
build relationships with key collaborators and team members
act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team
align with project and engagement managers to support planning and implementation in close collaboration with the customer
review and guide project vision and direction
implementation approach and key artefacts
direct early solution evaluation
including proactive management of issues and effective engagement with executives
and product management
direct and mentor diverse teams
and colleagues in technical delivery aspects
as well as non-technical topics such as communication strategies or executive influence
fuel our internal growth by identifying
leading or contributing to internal initiatives
building up a strategic brand
and nurturing teammates' skills by sharing knowledge
support pre-sales activities to position Salesforce Services
contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities
How You'll Work.
Team & Collaboration
collaborates with our Customers and Partners; collaborating with other Technical and Program Architects; build relationships with key collaborators and team members; coordinating and aligning work of multiple architects on the team; align with project and engagement managers; close collaboration with the customer; direct and mentor diverse teams, such as customers, partners, and colleagues
Communication Scope
presentation; communication; facilitation; communication strategies; executive influence
Process & Methodology
planning, implementation
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Customer Success Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform. Salesforce Industries brings the most complete and innovative suite of industry-focused, customer-centric & omnichannel solutions. These industry-specific capabilities as out-of-the-box products with 3 fundamental layers: * An extensive data model. * A complete set of business processes and integrations. * A full range of industry solutions that are used in Public Sector (Public Sector Solutions, Health Cloud, Education Cloud, Social Insurance and Financial Services Cloud) Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one o
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