Salesforce

Public Sector

SeniorTechnicalArchitect-Public

Sydney, New South Wales, Australia FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Technical Architect - Public at Salesforce. Skills: Technical Architecture, Enterprise Architecture, Salesforce Platform, Customer Success, Integration. delivering strategic engagements. define transformational opportunities”

What You'll Achieve.

ignite the full value of Salesforce; deliver outstanding customer success; meet and exceed customer needs

Industry & Context.

Public Sector
Problems you'll solve

analyze; design; optimize business processes; rationalizing and deploying emerging technology; proactive management of issues

Eligibility Requirements

Available to travel regionally and occasionally internationally depending on customer needs

What They're Looking For.

Must Have

Prior experience in the Public Sector/Health industry is an advantage., Experience with key areas of enterprise architecture including Cloud, Integration Technologies, Master Data Management., Ability to analyze, design, and optimize business processes via technology and integration, Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases, Work independently and as part of a distributed team and a willingness to take ownership of problems, Rapidly learn new technologies as well as presentation, communication and facilitation skills, Experience will be evaluated based on the core competencies for the role (e. g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.), Available to travel regionally and occasionally internationally depending on customer needs, Ability to rapidly ramp on Salesforce product via certifications and scenarios and continue the interest to learn and ramp up on an on-going basis

Nice to Have

A detailed understanding of Web Services, Data Modeling, Cybersecurity requirements and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e. g. CMS, ERP, HRIS, DWH/DM), Ability to build and maintain key relationships with C-level / mid-level and key decision makers, Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions, Salesforce Industries and Salesforce Certifications, Affiliated to industry forums such as TM Forum (SID, eTOM)., TOGAF and Industry Architecture qualifications., Agile Methodology certification such as Scaled Agile Framework.

What You'll Do.

delivering strategic engagements

define transformational opportunities

articulate clear plans for execution of change programs

engage with executive-level customers to agree on specific business goals and actions

recommendations to the business for change to support deeper

more relevant use of the Salesforce platform

share extensive knowledge of the Salesforce.com platform and product suite

drive towards the best possible solutions

paint a solution vision

provide guidance during the implementation

building of solutions (configuration and coding)

leading diverse teams of resources in delivery or in strategic aspects

serve as strategic advisors and Salesforce product and platform guides to the company’s largest enterprise customers

engage at C-level and drive conversations with our customer’s enterprise architects and business users

ensure scalable and standard methodology solutions to meet and exceed customer needs

guide the evaluation of business and technical requirements

build relationships with key collaborators and team members

act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team

align with project and engagement managers to support planning and implementation in close collaboration with the customer

review and guide project vision and direction

implementation approach and key artefacts

direct early solution evaluation

including proactive management of issues and effective engagement with executives

and product management

direct and mentor diverse teams

and colleagues in technical delivery aspects

as well as non-technical topics such as communication strategies or executive influence

fuel our internal growth by identifying

leading or contributing to internal initiatives

building up a strategic brand

and nurturing teammates' skills by sharing knowledge

support pre-sales activities to position Salesforce Services

contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities

How You'll Work.

Team & Collaboration

collaborates with our Customers and Partners; collaborating with other Technical and Program Architects; build relationships with key collaborators and team members; coordinating and aligning work of multiple architects on the team; align with project and engagement managers; close collaboration with the customer; direct and mentor diverse teams, such as customers, partners, and colleagues

Communication Scope

presentation; communication; facilitation; communication strategies; executive influence

Process & Methodology

planning, implementation

Full Job Description

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Customer Success Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform. Salesforce Industries brings the most complete and innovative suite of industry-focused, customer-centric & omnichannel solutions. These industry-specific capabilities as out-of-the-box products with 3 fundamental layers: * An extensive data model. * A complete set of business processes and integrations. * A full range of industry solutions that are used in Public Sector (Public Sector Solutions, Health Cloud, Education Cloud, Social Insurance and Financial Services Cloud) Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one o

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