SafeBreach
Cybersecurity
SeniorTechnicalAccountManager(TAM)
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“Senior Technical Account Manager (TAM) at SafeBreach. Skills: Customer Success, Technical Account Management, Cybersecurity, SaaS. Lead onboarding projects. Lead implementation projects”
What You'll Achieve.
Drive value; Drive adoption; Drive growth; Meet established SLAs; Ensure seamless customer experience
Industry & Context.
Resolve technical issues
Travel up to 15%
What They're Looking For.
Must Have
5+ years customer-facing roles, 5+ years cybersecurity or SaaS, Experience with MITRE ATT&CK, Experience with detection engineering, Hands-on SIEM expertise, Hands-on EDR expertise, Hands-on firewalls expertise, Hands-on threat intelligence platforms expertise, Hands-on vulnerability management expertise, Hands-on penetration testing tools expertise, Comfortable with AWS, Comfortable with Azure, Comfortable with GCP, Comfortable with on-premises systems, Familiarity with BAS, Familiarity with pentesting, Familiarity with threat hunting, Familiarity with red teaming, Familiarity with CTEM, Familiarity with AEV, Proven track record delivering workshops, Proven track record supporting enterprise customers, Proven track record driving post-sales success, Proven track record driving adoption, Skilled at cross-functional collaboration, Skilled at project ownership, Skilled at managing complex technical implementations, Clear communicator, Confident communicator, Engage technical teams, Engage executive stakeholders, Willingness to travel 15%
Nice to Have
Deep expertise in offensive security, Proficiency in Python, Experience in startup environment, Experience in scaling company environment, CISSP certification, OSCP certification, CEH certification
What You'll Do.
Lead onboarding projects
Lead implementation projects
Provide expert technical guidance
Promote best practices
Remove technical blockers
Manage customer relationships proactively
Meet established SLAs
Conduct strategic advisories
Conduct regular check-ins
Maintain clear communication
Drive product adoption
Drive product expansion
Advise on optimization strategies
Collaborate with Product teams
Collaborate with Engineering teams
Collaborate with Sales teams
Collaborate with Support teams
Advocate for customer needs
Resolve technical business issues
Track customer engagement
Ensure seamless customer experience
Work independently during APAC hours
Maintain alignment with global teams
How You'll Work.
Team & Collaboration
Global teams; Product teams; Engineering teams; Sales teams; Support teams
Communication Scope
Technical Communication; Executive Stakeholder Engagement
Process & Methodology
Project Ownership, Complex Technical Implementations
Full Job Description
DEI&B (Diversity, Equity, Inclusion & Belonging) At SafeBreach, we celebrate the rich diversity of our team, where every employee's unique perspective is a valued thread in our collective success. We are unwavering in our commitment to fostering an inclusive workplace that nurtures a sense of belonging and empowers each individual to unleash their full potential. We are dedicated to creating opportunities for collaboration, innovation, and meaningful career growth, ensuring that every voice is not just heard, but cherished. 💼 Title: Senior Technical Account Manager (TAM) 📍 Location: North America (Eastern Time Zone) 🤝 Reporting To: Senior Manager - TAM Americas 💸 Salary Range: $160,000 - $180,000 🌟 OPPORTUNITY HIGHLIGHTS Are you passionate about solving real-world security challenges and building lasting customer relationships? SafeBreach is seeking a Senior Technical Account Manager to serve as a trusted advisor to our large enterprise customers—driving value, adoption, and growth with our industry-leading exposure validation platform. In this role, you will manage enterprise relationships and deliver technical excellence independently while collaborating with global teams. 👋 WHO WE ARE SafeBreach is on a mission to help organizations have certainty in their security. Long trusted as the global leader in adversarial exposure validation (AEV), SafeBreach empowers organizations to take command of risk by operationalizing the full CTEM lifecycle with the SafeBreach CTEM Platform. Powered by the SafeBreach Helm AI infrastructure layer and grounded in the award-winning SafeBreach Exposure Validation Platform, the SafeBreach CTEM Platform is the first enterprise-grade, closed-loop solution designed to move organizations beyond siloed security activities toward a continuous, intelligence-driven exposure management program. Backed by world-renowned threat researchers and an unrivaled customer success team, SafeBreach provides the capabilities enterprises need to holi
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